Eagle Rock Apartments at Mohegan Lake

Reviews

• JM

  Jaqueline Mosquera

  May 8, 2026
  2.0
  I have been requesting a carpet replacement or at least a professional carpet cleaning from Eagle Rock Properties for over a year. Last year, maintenance came to measure the carpet and told me everything was approved and that I would receive a date for installation. After that, nobody followed up, called, or scheduled anything. This year, during lease renewal, I brought the issue up again because the carpet is in very bad condition. During the winter, water was coming in from the back door due to snow, leaving a large stain in the living room area. I explained that if replacing the carpet was not possible, I would at least appreciate having it professionally cleaned. I spoke with Rob, who repeatedly told me that Carissa would contact me to discuss options. I was also told someone would call me back after I contacted the main company directly. It has now been several weeks, and nobody has called, followed up, or even given me a clear answer. What is most disappointing is not only the lack of action, but the lack of communication and professionalism. A simple phone call with an honest answer would have been appreciated instead of being ignored for over a year. At this point, I will have to clean the carpet myself, but I felt it was important to share my experience for future tenants.
• LG

  Lynn Gorsica

  Jan 28, 2026
  1.0
  I have been her for 3 years and each year my disappointment grows, since Eagle Rock has taken over the complex has gone totally downhill. Very unhappy
• KL

  Kaiser Lopez

  Dec 28, 2025
  1.0
  Speed bumps to dam high almost broke my car
• KL

  K L

  Dec 19, 2025
  1.0
  Terrible company. They do not care about people at all and they raise the rent over 20% EVERY YEAR which I’m fairly certain is illegal. Worst corporation I’ve ever encountered.
• MC

  Miguel Cardona

  Mar 8, 2017
  5.0
  Great place