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Mountain View Terrace

4.2
(78 reviews)

Business Details

31 Pollock Rd, Latham, NY
12110, United States
(518) 362-7044

About

Apartment Building
Established in a vibrant neighborhood near Falls View Park, Mountain View Terrace is the pleasant sanctuary you've been waiting for. This is a cozy suburban retreat with big-town convenience nearby. Be in Albany in a matter of minutes just down the highway, or keep things close to home with plenty to see and do right around the corner. Find yourself in charming Latham, New York, and be immersed in a friendly, inviting small-town community. This is life at Mountain View Terrace.

Location

Mountain View Terrace
31 Pollock Rd, Latham, NY
12110, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday12:00 PM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed

Reviews

4.2
78 reviews
5 stars
55
4 stars
6
3 stars
6
2 stars
2
1 star
9
  • JR
    Jahmeer Rollin
    Jun 30, 2026
    5.0
    Service team at this location is phenomenal nothing but great experience with all request. Was helped by Mr.Gaddy and he gave exceptional customer service to me and my family!
  • JJ
    Jess
    Jun 29, 2026
    5.0
    The community is well-kept, and whenever I needed maintenance, the response was quick and professional. A special shoutout to the maintenance man—he was always friendly, knowledgeable, and did an excellent job fixing any issues. It’s clear he takes pride in his work, and that made a big difference in my experience. Thank you for the great service!
  • SS
    Spencer
    Jun 25, 2026
    2.0
    After arriving in-person for a scheduled tour, I was informed that the listing they emailed me was unavailable. They then proceeded to offer me more expensive options. It honestly felt like a bait and switch.
  • LD
    lizbeth diaz
    Jun 24, 2026
    5.0
    I came to tour the place and Aliyah was so kind and helpful. She answered all my questions and helped me through the process of applying!! Can’t wait to move in!!
  • TR
    Tiffany Russo
    Jun 1, 2026
    1.0
    DO NOT RENT HERE! I had SEVERAL issues here while renting for the past 6 months. There is a serious plumbing and mold issue that they “bandaid” and do not fully address. I had multiple leaks, a positive mold test, and constant sewage smell to come home to every day. When I brought up these issues, there was never an apology, and never a sense of urgency to fix these problems. My apartment smelled heavily of Mold, musty mildew smell that locked into every piece of clothing I owned, my bed and my couch. I would go to work with my uniform smelling like water damage. The only thing they somewhat urgently fixed was the multiple leaking holes in the ceiling, but that was after they sent their “macitence tech” over with a box cutting knife. No, this needed a PLUMBER ASAP, to help me with water literally pouring out of the ceiling non stop. Not only is there multiple plumbing/mold serious issues, the apartment is infested with aunts. I was treated extremely poorly by property manager Alyhia on multiple accounts, and had to nag her to fix things or else they just would not get done. As you can see in the text, she “says” she will get in touch with a restoration company. She did not do so until the month I was moving out , 2 months after to this text, which obviously, in preparation to get it fixed for the next renter. I said absolutely not do it when I leave at this point, as you’ve waited nearly until it was my time to leave to actually get on the ball with that. She is unprofessional and makes it clear once you’re in the complex you’re not as important as you once were when you were looking. My last very unfortunate interaction with her included myself sending her a text stating please let me know what I owe so I do not get hit with any UNNECESSARY late fees, she told me what I owed and I paid it, I got my security deposit back with deductions due to fees including a late fee. She then says , you returned your keys a day late, which we had previously talked about as my last day was on a Sunday. I got the keys to her at 12:30 pm the next day, Monday. And she tells me after I get my deposit that I get a late fee for returning the keys a day later? Unbelievable!!! I could go on and on. Lastly when I moved in I was left with an oven that didn’t work and left in such bad shape and it took them a whole month to replace it, after lots of “reminders”. $1600 a month for this!! I feel very sorry for the next renter in apartment 3 building 8. Not one thing was done to accommodate me for my severe inconvenience at this place. Here are many photos for proof. Unfortunately, I can’t show how horrific the place SMELLED!

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