Discover your cozy haven at Northway Eleven, nestled in the quaint Ballston Lake neighborhood of New York. Encompassed by serenity, this suburban retreat offers the perfect blend of tranquility and modern convenience. Venture out just down I-87 to the vibrant city of Albany, or embrace the captivating charm and activities right around the corner. Immerse yourself in the welcoming ambiance of this small-town community and discover your ideal sanctuary at Northway Eleven.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.