At the Albany-Colonie branch, we are committed to our involvement in each client’s specific loan process. We serve mainly the Capital District, but also the rest of New York and other states such as Florida and Vermont. We realize that no two clients are in the same financial situation, so we offer custom mortgage options based on their specific needs. Whether you are looking for Conventional Mortgages, Reverse Mortgages, FHA 203k or Homestyle Renovation loans, or one of our first time home buyer loans, we take time to offer excellent customer service and communication throughout the loan process.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.