PA
Prakash Adhikari
Sep 9, 2026
I rarely leave negative reviews, but my experience with this apartment's management and application process was deeply frustrating.
I submitted my application on August 26, followed quickly by two pay stubs on August 29 to prove my income. After that, my application sat in limbo with zero proactive communication. When I called multiple times for updates and eventually emailed to establish a paper trail, a representative assured me that nothing was missing from my end. Shortly after, I received a denial notice citing a failure to meet the rent-to-income ratio.
This makes zero sense: the two paychecks I provided clearly show a gross rent-to-income ratio of well above the community's 3x requirement (Even though I split my direct deposit between two banks, the math on the provided stubs is undeniable.)
When I called to question the denial, management casually asked for three months of bank statements. At that point, after being wrongfully denied without any prior request for additional documentation, I declined. For context, I have an excellent credit score—though they apparently never even ran a credit check, as I received no inquiry alerts.
Future applicants, proceed with extreme caution."
LJ
Lynn Jenkins
Sep 1, 2026
I have lived at these apartments for over 5 years and I am planning on not signing a new lease. They have illegal came into my apartment without proper 24hr notice more than once. They raise the rent every single year even for people who have been renting there for years and no matter which apartment you have it will be the same price as a different apartment with a better location which is wrong by all means. On a good note most the staff is friendly but avoid any of the property managers themselves they are rude and never any real help.
JK
Janette Kingston
Jun 12, 2026
I lived here 3years..I loved my apartment so much & will miss it! My experience here goes as follows, nice quiet community, lovely apartments that are maintained properly, the staff (Marissa the property manager) was so patient with all my move out questions,etc, Jacob the maintenance guy is superb! Always so nice and prompt! Koralynn (senior leadership for Kromer) absolutely amazing, was attentive to all of my needs and concerns through out the time I lived there, and I am forever thankful for her! And that is just to name a few. Nothing is perfect, however you will find more good things here then bad! I'm bummed I had to leave 😭
First year was great by second year things went downhill. Like other reviews stated amenities were closed due to bad behavior from tenants. The gym was cleaned periodically. Recieved noise complaints for times no one was home. Constant office turnover. Upon moving out we were charged paint and janitorial. We have lived in several apartments and have never received a charge for paint. 250 for janitorial? Seems a bit excessive. Took several times to reach out to get a response just for them to explain the charges. There are better apartments for the price.
We've had some poor experiences here. Some ended up resolved and some did not. Like any place I assume. Before summer was over last year, though, they closed the pool for all tenants, saying that too many residents were leaving their trash around and bringing in unauthorized guests. For a few months, it was back and forth on the schedule too. Pool open year-round. Pool open 24 hours. Pool closed. Pool seasonal. Whatever. They also posted notices instructing residents not to walk through the office or gym to access the pool, and are now constructing a peculiar fence around it. I assume that it's to stop residents from walking through the office to get there. It doesn't make much sense. Instead of having security go by the pool every once in a while or checking on it themselves they let some people ruin it for the rest of us. You think they'd want to see who is going into the pool and with what if they care so much about how it looks but they don't if they're redirecting people to walk around the office and to get to the pool. Eventually, after opening this summer (if they do), they'll find trash in the pool area again and instead of just keeping an eye on what people are doing, they'll just close it again immediately. Maybe they need a new solution. I think they should charge less money for rent if we don't have access to something advertised on their website. This review is just my thoughts on a small issue because I'd rather not revisit any of the other issues we've had while living here.