Gravitate Reno

Reviews

• CT

  CAthy Taylor

  Aug 23, 2026
  1.0
  Staff overwhelmed and not helpful. Never have the answer to real questions. They fine people for garbage bags not placed in chute, but often chute not working. Happy to fine, but not happy to hold up their end of the bargain. Lots of excuses from staff. Doors not working, gym DISGUSTING! “It will be clean by the end of the week.” Nothing ever changes, except we get AI help and less and less for our money. Please don’t sign a lease with current Gravitate management, you are signing your life away and wasting money.
• AW

  Alayna Warnock

  Aug 18, 2026
  1.0
  Part two cuz omg. I know it’s long and x2 but it’s a genuine warning to incoming students. Up until the beginning of this year, they had a security guard who had ignored us while we were being robbed outside the apartment. We had been yelling for help right in front of him, and he turned around and disappeared back inside. After complaining to management, they said they would look into it. We continued to see that security guard for another year. Additionally, we had complained to management multiple times about other residents; there had been instances of spitting, dumping drinks and objects being thrown at us from below when we were outside of the apartment or walking up. Again, management said they would look into it and nothing happened. I don’t want to blame the student workers, but the management as a whole for having such poor policies and awful communication. This review would be longer but for the sake of Google reviews, I’ll stop here. I’d like to reiterate that I would not suggesting choosing this place to live because they are negligent, financially predatory and incompetent. Also, most of the five star reviews are from individuals connected with management. Thank you!
• FW

  Faye W

  Aug 18, 2026
  1.0
  I have lived at Gravitate for about three years now. Despite the name and management change, this is the worst available student apartment near campus and I would not recommend it to any student or parent. Communication has always been a problem regardless of management. We have had times in which management had not notified residents about coming in, which is required by law. Every time an employee at the leasing office addressed a question we had, the answer was different and got held against the resident. For example, there was miscommunication on the part of an employee in regard to move out fees that ultimately costed me over $200. Additionally, when management was bought out a few months ago, they suddenly began repairs on the entire building, starting with our floor that both inconvienced and bothered residents for over a month with a less than five day notice. The quality of the apartment itself is subpar. The walls are paper thin, and break and scratch under any pressure. Any slight scratches or discoloration in the walls results in $100+ in cleaning and damaged fees, despite having repaired holes and scratches. The utilities easily break; issues with the washer, dryer and dish washer were all very common. The water in the apartment molds and the drains clog easily, which results in a $25 fee to declog a drain that’s found clogged during quarterly inspections. Everything inside of the apartment was made so cheaply that it was not meant to withstand 3+ years in one house. The management is extremely money hungry despite nothing being of quality. There is a $75 charge for a lost or damaged key fob. The weekend of July 18-19th, all of the key fobs quit working and locked everybody out of their apartments. They all had to be manually reset which was aggravating after I had just spent $75 on a replacement after my keys were stolen. Additionally, parking is not guaranteed, it’s an additional charge and they do nothing to protect from double parking, unauthorized parking, etc. Often, there are not spots available for residents that have paid for a parking pass. However, there are spots for a new restaurant inside of the building, which takes away available spots for residents and guests. The gates never work; they are always under construction or occasionally malfunction completely, causing residents to complain to management after hours when nobody could enter or leave the garage. Also, there was a leakage problem in the stairwell of the first floor garage in spring of 2026. The water was molding and creating a disgusting smell that we had to walk through to get to the hallway of our apartment. The trash was continuously overflowing and it was always disgusting. (Part one)
• VQ

  Vân Quy

  Aug 17, 2026
  1.0
  Incoming students and parents looking to co-sign with their children DO NOT RENT HERE!!!!!!! Genuinely the WORST apartment I have ever lived in and I lived in the countryside of Vietnam at one point where I literally had no running water. No I am not exaggerating this comment, I included it because I felt it was necessary to illustrate just how twisted this is. I thought coming to Reno and signing a lease for a "luxury" apartment would mean that the complex itself would be managed by competent people who prioritize its residents. If I could give negative stars I would. I'm speechless at the amount of skill it takes to run a place so poorly to the point where I know it's not malicious as that would requires real thought. The quality of life at Gravitate has especially worsened with the new management. They clearly lack the budget to hire any competent individuals in their upper management and clearly have communication issues with their student workers at the front desk. If you have any issue that requires any amount of complex human reasoning you will either have to speak to some confused student worker who will give you a different answer each time or test your patience by speaking to their equally as incompetent "AI virtual assistant" which will either give you a none answer or hang up on you after 5 minutes have elapsed, and no it will not let you leave a message. A recent example of their poor communication: When asked the exact shade of grey paint used for their walls to repair minor damages from push-pins/nails after spackling, multiple front-desk workers told residents that just spackling would be fine as they were going to repaint all the rooms anyways before new arrivals and would not fine me for small wall discolorations from the spackle. THEY THEN ASKED FOR $200 RE-PAINTING FEE. They've let my package of perishable foods go bad because they claimed my package was never delivered when what had happened was during the entire month of June their mail room was so poorly managed they had a backlog of packages that had not been entered into the system to alert residences to pick up their packages for TWO WEEKS. A literal pile of packages, you had to go down to the office yourself in-person and demand they search for your package! They still have this issue to this date with the mailroom entry. While the backlog is not as severe as it was then, do not expect to be able to pick up your package the day it arrives unless you go to them in-person because there will still be at least a 4 day delay. Additionally, during the move-out process they are INSANELY predatory to what are mostly Freshmen college students or first-time renters as they leave. They will demand a $100 fine for any amount of trash left in the apartment per bag; this includes a $100 fine applied to everybody in the unit, not just you, if anything like a single tissue is left behind. They claim to provide dispute links for any further charges you feel are unfair. So far in 2026's move out cycle, more than half the residents I have spoken to, including myself, have not received said link and have had to go to the office in-person to demand the link because their useless AI system can't solve the issue nor will it connect anybody to a human representative. I have seen trash in the trash room neglected so bad by staff here it has trickled into the hallways, photos of which you can see if you scroll down to other people's reviews. At one point they were renovating the hallways with barely any notice or concern for resident safety and let paint particles and dust, as well as renovation materials and paint buckets block the doorways and ADA accessible areas. People including staff members here, frequently park over the lines so the already limited parking spots get reduced to almost nothing by the time the semester is in full-swing. If you have a car here, signing a lease does not guarantee you a parking spot nor does telling management your concerns regarding the parking situation they have not made a move to fix their parking situation in months.
• AA

  Annie

  Aug 12, 2026
  1.0
  Well, the new management team emailed all of us saying that they will charge a penalty if tenants leave trash in an already full trash room. I mean, isn’t it their responsibility to provide tenants with a clean and habitable living environment in the first place? Instead of addressing the overflowing trash problem, they’re trying to fine the tenants. Did they compensate the tenants when we had to put up with the unbearable air quality and potential health risk during their renovations?