Calm at Northtowne

Reviews

• GR

  Grecia Ramirez

  Aug 5, 2026
  1.0
  Mi experiencia ha sido muy mala. El servicio es pésimo y la administración deja mucho que desear. Casi nunca hay personal de mantenimiento disponible, y cuando entregan los apartamentos lo hacen sucios, con las paredes sin pintar, puertas dañadas y múltiples problemas que terminan siendo responsabilidad del inquilino. Además, nunca realizan el cambio de los filtros del aire acondicionado como corresponde, y el parque para perros está en muy mal estado. Tiene un olor desagradable porque prácticamente no recibe mantenimiento. En general, ha sido una experiencia muy decepcionante y no recomendaría este lugar a otras personas debido a la falta de mantenimiento, la mala administración y la deficiente atención a los residentes/ My experience has been very disappointing. The service is terrible, and the management is extremely poor. There is rarely any maintenance staff available, and the apartments are handed over dirty, with unpainted walls, damaged doors, and several issues that tenants are left to deal with. In addition, they never replace the air conditioning filters as they should, and the dog park is in terrible condition. It has a horrible smell because it is rarely, if ever, maintained. Overall, this has been a very frustrating experience, and I would not recommend this property to anyone due to the lack of maintenance, poor management, and inadequate service provided to residents.
• XA

  Xhristina Angel

  Jul 17, 2026
  3.0
  The unit was unavailable ,management did last minute inspection found unit wasn’t ready, dryer isn’t working unit was not cleaned properly, had kids writing on walls, needed repainting ceiling fans not working. On the Positive side though they did take a moment to find me a unit I could sleep in until mine was ready, which was two days later but unit still had all the minor issues. The ladies in office are so amazing I feel as if they are trying to get all the issues fix! They are very friendly and easy to talk too.They offer to have a professional cleaning agency to come clean my unit It just sucks not having things work properly and paying for the amenities that doesn’t work!
• RR

  Rachel

  Jun 1, 2026
  5.0
  We just moved in this past week, and the office staff were so helpful with everything. It’s my first time moving, Griselda and Roselyn helped me step by step with the whole move in process and whenever they were occupied Yannet stepped in to help me too! The place is so nice and the appliances are so handy, i def recommenddd
• DB

  Dre Bernardo

  May 23, 2026
  1.0
  My experience with Calm has not been pleasant at all. On move-in day and after receiving access to my apartment and the complex, management and property maintenance failed to keep up with the agreement of having the apartment move-in ready upon my move-in date. -Sanitation: the floors were entirely unwashed and covered in what appeared to be drywall dust and debris, and to add the area beneath the kitchen sink still contained the same exact sand and debris that I pointed out during my tour, three weeks prior to my move-in-date. -Structural Damage: the walls and door frames featured new dents, dings, and holes that were not present during my initial viewing. Improper Insulation: the windows in both the living room and bedroom were visibly unsealed. -Substandard Repairs: the majority of the "maintenance" work consisted of poor, incomplete patchwork. Most notably, the showerhead. The showerhead was entirely un-caulked, leaving a large, exposed hole in the bathroom wall. In addition to the physical state of the apartment, the lack of conduct with the staff, Yannet and Griselda left me no choice but to withdraw from my lease. When I brought up these issues to their attention, I was repeatedly "assured" that Carlos from maintenance was en route, however no one arrived. Moreover, when I requested an on-site manager or representative to complete a physcial walk through with me, it took Yannet and Griselda almost an hour and another phone call to the office for them arrive at the unit. Just for them to be dismissive and unprofessional about the state of the apartment and consistly minimizing that the damages that were in the apertment by calling them "cosmetic" issues and blaming their own cleaning and construction crew as well as aggressively implying that I was being too picky about a clearly, unfinished unit.
• PM

  Paula Morman

  May 14, 2026
  5.0
  Amazing as always!!!!