Calm at Northtowne

Reviews

• RR

  Rachel

  Jun 1, 2026
  5.0
  We just moved in this past week, and the office staff were so helpful with everything. It’s my first time moving, Griselda and Roselyn helped me step by step with the whole move in process and whenever they were occupied Yannet stepped in to help me too! The place is so nice and the appliances are so handy, i def recommenddd
• DB

  Dre Bernardo

  May 23, 2026
  1.0
  My experience with Calm has not been pleasant at all. On move-in day and after receiving access to my apartment and the complex, management and property maintenance failed to keep up with the agreement of having the apartment move-in ready upon my move-in date. -Sanitation: the floors were entirely unwashed and covered in what appeared to be drywall dust and debris, and to add the area beneath the kitchen sink still contained the same exact sand and debris that I pointed out during my tour, three weeks prior to my move-in-date. -Structural Damage: the walls and door frames featured new dents, dings, and holes that were not present during my initial viewing. Improper Insulation: the windows in both the living room and bedroom were visibly unsealed. -Substandard Repairs: the majority of the "maintenance" work consisted of poor, incomplete patchwork. Most notably, the showerhead. The showerhead was entirely un-caulked, leaving a large, exposed hole in the bathroom wall. In addition to the physical state of the apartment, the lack of conduct with the staff, Yannet and Griselda left me no choice but to withdraw from my lease. When I brought up these issues to their attention, I was repeatedly "assured" that Carlos from maintenance was en route, however no one arrived. Moreover, when I requested an on-site manager or representative to complete a physcial walk through with me, it took Yannet and Griselda almost an hour and another phone call to the office for them arrive at the unit. Just for them to be dismissive and unprofessional about the state of the apartment and consistly minimizing that the damages that were in the apertment by calling them "cosmetic" issues and blaming their own cleaning and construction crew as well as aggressively implying that I was being too picky about a clearly, unfinished unit.
• PM

  Paula Morman

  May 14, 2026
  5.0
  Amazing as always!!!!
• DB

  dhrunal bhimani

  Apr 9, 2026
  4.0
  New apartments and appliances are nice, I like living in the apartments but one of my main reason to live here was electric chargers which they promised to be running by 2 months when I signed the lease, it has been 10 months now and I haven’t been able to use the charger even a single time. They have installed them, but they haven’t been setup and do not work. Whenever I try to request for maintenance regarding this they tell me they will contact manufacturer but they never start working. I am lowkey getting frustrated with no support in this matter. It would be a five star if they solve this issue.
• MT

  Misty Thomas

  Apr 4, 2026
  1.0
  Front office is very rude. They cuss at tenants . They do not handle customer complaints and They change policies mid lease.