The Del Rey

Reviews

• DB

  Dezzi Badd

  6 days ago
  5.0
  CeeC was great with assisting me with my move in I highly recommend speaking with her ! SHE DESERVES A RAISE !
• MZ

  Margo Zinchuk

  Jun 29, 2026
  5.0
  Ceec Was A Awesome And Amazing Client She Helped Me So So Much I Don't Know How Else To Say This But I ❤️ Her So So So Much
• KM

  Kira Carina McKeague

  Jun 23, 2026
  1.0
  I waited over a year to write this because I hoped they would make things right. After 14 months of emails, requests, pest complaints, flooding, construction, safety issues, and meetings with both property and regional management, I've learned hoping is pointless. I signed in Feb. 2025 for a Mar. 13 move-in. My apartment wasn't ready until Apr. 10, costing me extra money at my previous apts and extra moving costs = $1200. I later learned that the unit had been gutted due to a major flood, something never disclosed before signing. On move in: no hot water, non-working outlets, doors that wouldn't close, damaged flooring, chipped cabinets, huge gaps, rusted fixtures, paint splatters, unfinished tubs, missing promised upgrades, and MORE! I moved in expecting a nice apartment. What I got was roaches, scorpions, flooding, repiping, constant construction crews, broken amenities, and a management team that seemed to believe residents should be grateful whenever a problem was eventually fixed. Within days I was dealing with a massive indoor Oriental roach infestation. I spent hundreds on my own pest control and weeks sanitizing fabric and belongings because roaches were getting into everything. I'm still getting the outdoor roach species coming inside. They are everywhere outside. I've had many deadly bark scorpions and a recluse. My husband and neighbors have been stung, and numerous Google reviews report the same issue. I fear for my pets. I've begged management to hire a vendor specializing in scorpion control and use effective outdoor treatments. Even their pest control guy admitted the weak indoor spray they use does nothing because scorpions live outdoors. Instead, residents are told to get on the Wed list for more weak indoor spray. Recently I posted on the community board asking for better outdoor scorpion treatment. The post was rejected. In May 2025 residents were told to empty cabinets and move belongings for a complex-wide repiping project. Communication was terrible and dates constantly changed. Much of my home sat piled into a giant mountain in my living room while I waited. June 9th it began. Before repiping even started, a slab leak flooded my dining room and my neighbor's over Mem Day weekend. My floor became a lake. I was vacuuming water while waiting. The leak sat for FOUR days. No mold prevention was provided beyond a small fan, and I still get earwigs and pill bugs from moisture. The water bill was paid by us tenants. Then came weeks of plumbers, drilling, torn-open walls, and constant entries into my apartment. I work overnight from home and need sleep during the day. They were working in my bedroom. I moved in in April and wasn't fully unpacked until August. FOUR MONTHS. When I spoke to regional management, I was told the $1,000 concession for the delayed move-in was all I would receive and was scolded for doing my own pest control. Months of flooding, construction, infestations, and loss of use of my home and amenities apparently did not warrant compensation. I was also blamed for not taking alternative upstairs units despite being disabled. On 8/26/25 I slipped on the wet ramp coming from the gym and broke my tailbone. Nearly a year later, it still hurts. The ramp had no handrail, a slick surface, and was wet from broken sprinklers. It took more than two months after I reported it before safety improvements were added. I chose this property partly for the hot tubs because of chronic pain.The hot tubs have never worked. The indoor pool/spa are closed. And yet, my rent and fees are always paid on time. For the “privilege” of suffering and not being able to enjoy the promised amenities. My base rent is $1,595 for a 2 bed. After dubious fees, utilities, and mandatory satellite internet I neither requested nor need, I pay closer to $1,800. Greystar is the largest property management company in the U.S. These are not unsolvable problems. They are ignored problems. If management responds telling me to contact the office, understand that I have contacted the office AND corporate for over a year.
• KK

  kyy

  Jun 19, 2026
  5.0
  Del Rey is a great property to stay in! Both Mrs. Ceec & Lanny have a great sense of humor and convinced me to stay here in a safe and welcoming community. High praise for the staff team!
• TP

  Trudy Proctor

  Jun 18, 2026
  5.0
  The new management staff and maintenance staff are fabulous! We love them and how friendly and more important, helpful they have been! Lanny and CeeCe especially!