Stonegate

Reviews

• VG

  Victoria Garcia

  Oct 8, 2026
  1.0
  ⭐️⭐️ Unfortunately, my experience with this apartment complex was very disappointing. The biggest issue was the lack of communication and professionalism from the leasing office. I had to repeatedly call, go in person and email just to get basic questions answered. I didn’t feel welcomed one bit. Especially by the leasing agent alex, which leasing agents are the FACE of the complex if you’re looking to move there. Due to the fact my move in date was moved about 3 times was very frustrating… it was also inappropriate how the agent mentioned she was unhappy about our move in date being changed because she wouldn’t be receiving commission. I understand that things can get busy, but communication is extremely important when someone is preparing to move into a new home and is making financial commitments. They changed my move in date multiple times, I didn’t even get to see the exact unit I was interested in & she didn’t even know what exact things the unit did & did not have. Unfortunately, the way my situation was handled left me feeling frustrated and uncomfortable moving forward, so we didn’t move there. Everyone’s experience ofc is different , not sure why ours had this outcome.
• SC

  Steven Cantley

  Oct 7, 2026
  1.0
  The problem was not solve the oven temperature is still not regulated. Yes it turns on but it’s way too hot. I have to bbq everything. But I’m just going to break my lease come February I don’t want to cause any trouble.
• DF

  Dunia Fernandez

  Sep 30, 2026
  1.0
  Maintenance and office staff are terrible—not to mention the package situation. They leave your package in a locker that only they can access and they tell don't have the package. 🙄
• NJ

  Nijel Javon

  Sep 24, 2026
  1.0
  Loud neighbors, rude staff, roaches, incompetent maintenance staff. The management won’t have your best interest at heart and will find things to charge you for to hold your deposit at the end of your lease. Half of the equipment in the gym doesn’t work. Apartment manager may gossip about you to other tenants or staff. They’ll make several demands To enter your unit with a 24 hour notice, threatening to pop your locks and charge you ($75) for it if they need to remove the lock to gain entry Just to come in and check your countertop. I had a newborn and I asked politely if only one staff personnel can enter the unit at Because I had a new baby with a weak immune system, they completely disregarded what I said and forced themselves in anyway. In my 13 years living in Las Vegas this is absolutely one of the worst residence I’ve ever lived at. There’s a gate around the property, but it doesn’t stop any homeless people or burglars from gaining entry to the property. Multiple times per month someone would break into the units on both my left and right side of my apartment which made me feel like I could never leave my Apartment vacant for any extended period of time if I wanted to leave town. I would rate zero stars if possible.
• TS

  Tiffy Spasms

  Sep 1, 2026
  1.0
  I had a very disappointing experience with this company today. I received a letter stating that if I was not home when maintenance workers arrived, my dog needed to be secured. I was home today. When someone knocked on my door, my dog walked toward the door and briefly came outside. I cannot reasonably be expected to know who is knocking on my door before I answer it. Two of the workers immediately began petting my dog and saying hello to her. Then one of the workers told me that my dog was “supposed to be locked up” and that he was going to charge me $75. I explained that I was home and asked if he was seriously going to charge me. He said, “Yes, I’m working. Why would I be joking with you?” I then pointed out that two of the workers were literally sitting there petting my dog. He proceeded to tell me that those two workers “don’t work for the company” and that he couldn’t control what they do. If the company’s policy is that a dog must be secured even when the homeowner is present, that should be clearly stated in the notice. The notice I received specifically addressed what to do if I was not home, which does not apply to this situation. What made the situation even more frustrating was that the workers themselves were interacting with my dog, yet I was being threatened with a $75 charge for her being outside. I found the entire interaction unnecessary, inconsistent, and extremely unprofessional. I would strongly recommend that the company clearly communicate its policies to homeowners and ensure its workers handle situations like this professionally and consistently.