Promontory Point Apartments

Reviews

• TK

  Trace Kane

  May 10, 2026
  1.0
  Recently our car which is under our lease was towed for parking on private property for parking in the area we were told to park our second vehicle in and where dozens of cars other than mine park and have no issues but they singularly decided that my car was the issue and had to pay hundreds of dollars and weren’t notified by the office or anyone about them towing our vehicle and had to reach out to the police and then having to drive 30 minutes to the tow place and when we arrived at the office to talk about the problem they were already closed but the worker there was no help and it seemed like she didn’t care about the problem at all this felt personal for no reason and inexcusable.
• JP

  Jamie Poynor

  May 9, 2026
  1.0
  I lived here for 5 years first 3 were great a total nightmare later. Dog feces everywhere! Even on sidewalks it was horrible!!! I want to respond to the post about a couple and their baby not being able to rent a 1 bedroom. Building 1 downstairs on the left has atleast 7 people and a dog living there out of control kids that ride bikes all over the parking lot! Another family that has been there 15 yrs the brother lives in the closet of the mother's room! Another in bldg 3 downstairs left moves room mates in and out some with dogs! 1 had a husky they opened the door and let it poop all over the grass it was horrible!! Dogs off leash constantly. Me and my dogs were attacked by a boxer office didn't care. I was physically attacked by a neighbor office renewed their lease. Bldg 3 person was late on their rent monthly different roommates unregistered pets they renewed her lease!! I had a very tough time the last 2 yrs and I admit I was late always paid the late fee and they refused to renew my lease and thru me out right after Christmas, 1st 3 yrs paid early or on time. I absolutely clean up after my pets. Ursula and lucinda are best friends so be careful what you say, Ursula is a porter if you complain about dog feces lucinda takes it personal againt her bestie!! My apt was flooded 3 times ftom the apts attached to mine flooded and came thru I was never offered help just told to use my rental insurance. Ridiculous it made my rates go higher. Huge turn over of residents the distric manager I think its Debbie is a mean nasty person she sounds like she smokes 3 packs a days I tried to talk to her she screamed at me and told me "honey take your money and use it to get out!! Nothing is upgraded dishwasher flooded for 3 years never fixed. I found a apt $400 cheaper beautiful grounds and a awesome fenced in dog park. Promontory might be dog friendly but there is not a dog park. Save yourself a headache and some money and avoid this place!! Keep in mind there is not a corporate office you call.
• NS

  nicole s

  May 5, 2026
  1.0
  Terrible experience! Stay away from this complex if you want to be treated fairly. Went to tour a 1 bdrm apartment and was NEVER told during that time that they don’t rent a 1 bdrm to a couple and their BABY. They brought this up once I called to apply. Not even sure this is legal under “FAIR HOUSING LAWS” to deny housing to a family based off of them having a young child. Please believe I’m doing research and contacting legal help to learn my rights in this situation. You should be ashamed of yourselves GSC & Promontory Point. It’s giving GREED to force someone to rent a bigger home than necessary. I will tell everyone to not rent from your company moving forward.. Please don’t reply with the typical copy and paste apology. I don’t want to hear it. Change your policy and be fair to those who have a small child. 2 adults and a baby in a 1 bdrm apartment is totally reasonable! This feels very discriminatory and I’ll be contacting legal help!
• RL

  Regina Laughlin

  Mar 22, 2026
  5.0
  This complex is a hidden gem in Henderson. If you are looking for a place to stay, this is it. The location is amazing. You’re next to everything you could want being so close to Stephanie. Arroyo Grande Complex is walking distance. Good schools & community. The property itself is always well maintained. Units are all upgraded. Maintenance is quick to fix anything. The office staff are on a different level. Knowing your name, hosting parties, so friendly. We lived here for almost two years but moved out of state when my husband got transferred. We still talk about how much we miss Lucinda, Cynthia & Ursula.
• YR

  Yadannys Ramirez

  Feb 17, 2026
  5.0
  Muy profesionales,siempre están ahí para ayudar en todo lo que se necesita tienen un buen equipo de trabajo muchas gracias a todos 😉

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