Oakwood Homes

Reviews

• MT

  Mrs Tucker

  May 23, 2026
  5.0
  GREAT selection of beautiful homes at every price point. Jackie is phenomenal and her staff were all friendly! Location is kept very clean and the offices are nice and cool on a hot summer day. The application process was seamless and they do what they can to get people and families into their dream homes! Highly recommend this location if you’re in the market for a home!
• MM

  Michelle Martinez

  May 21, 2026
  5.0
  Thank you to Adam for helping my family and I find our home and going through this process with us! You were just a phone call away when we had questions and needed help! Thank you again for everything we appreciate it!!
• RC

  Ryan Castillo

  May 5, 2026
  1.0
  No core values or mission statement for this company location at all. For them it’s all about the money. Communication good at first and once they have you, you’re placed on the back burner. They don’t know how their own process goes for land home packages, they had me trying to fill out the electrician form for PNM when it should have been their contractors and had me calling trying to set up an account for weeks when there was no electricity on the property. They do not stay on top of the contractors to make sure everything is actually getting done. If I had not been there calling PNM every week it would have taken a year or over a year to get in our home. 6 months our home just sat here and 10 months to finally get in. They take no ownership of there mistakes and are quick to throw everyone else under the bus or to say that they dropped the ball when really Oakwood should be on top of everything and making sure it’s getting done on time. Very disappointed on our first experience buying a home. Oakwood really ruined this experience for us. So now you know why we were so serious signing closing documents because we were so done with Oakwood and the lack of professionalism and communication. Sad to say I referred my sister in law here at the beginning and she experienced the EXACT same thing. Will never recommend Oakwood again. Response to your comment below: Of course we are responsible for utilities after closing this is all before closing. You still don’t fully understand. It’s your responsibility to be on top of your contractors and companies you work with to make sure everything is getting done in a timely matter. But ok it’s others fault got it.
• NB

  Natalie Burns

  Mar 24, 2026
  3.0
  Mixed review to be honest. I am grateful to have my new home, however to process of buying was difficult. Horrible communication with broken promises made. The home itself is wonderful and has been great thus far. But it was mostly the customer service I had issues with. If I had to do it again I would but understand that in my opinion communication is the biggest flex any company can have and Oakwood struggles immensely with this. As a first time home buyer I expected a lot more communicating given I had no idea how the process works. But overall I got a house out of it so can’t complain too much.
• MD

  Morgan Daniel

  Jan 4, 2025
  5.0
  It's been almost a year since my husband and I first considered moving from California to New Mexico. We were blessed to be gifted 5.5 acres of land from family. After much research we went with Oakwood homes to purchase our forever home, based on all the good reviews especially about Shannon. Thank you Shannon Broughton for giving us the Most Amazing Personal Service. She helped us every step of the way answered all our questions and concerns and was always available. She got us all the contractors that we needed and made it so seamless, having her on our side really took alot of the stress out of it, especially because we were doing it from California! she made us feel like we were her only clients. She puts her heart and soul into each of her clients. We purchased the home in March of 2024 and moved in Oct 2024. We absolutely love our new home! Thank you Shannon for all you do this wouldn't have been possible without you! Thank you Oakwood homes team for taking good care of us! If you want a solid built home and a good team to work with go with Oakwood homes in Las cruces!!!

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