Oakwood Homes

Reviews

• ML

  Meagan Lee

  Sep 29, 2026
  5.0
  I had an amazing experience working with Shannon. She was very kind and realistic - she kept me informed every step along the way. I’m so thankful to have gone through this process with her! I couldn’t have asked for better communication - she even checked in to see how I was doing and offered help whenever possible.
• MT

  Mrs Tucker

  May 23, 2026
  5.0
  GREAT selection of beautiful homes at every price point. Jackie is phenomenal and her staff were all friendly! Location is kept very clean and the offices are nice and cool on a hot summer day. The application process was seamless and they do what they can to get people and families into their dream homes! Highly recommend this location if you’re in the market for a home!
• MM

  Michelle Martinez

  May 21, 2026
  5.0
  Thank you to Adam for helping my family and I find our home and going through this process with us! You were just a phone call away when we had questions and needed help! Thank you again for everything we appreciate it!!
• RC

  Ryan Castillo

  May 5, 2026
  1.0
  No core values or mission statement for this company location at all. For them it’s all about the money. Communication good at first and once they have you, you’re placed on the back burner. They don’t know how their own process goes for land home packages, they had me trying to fill out the electrician form for PNM when it should have been their contractors and had me calling trying to set up an account for weeks when there was no electricity on the property. They do not stay on top of the contractors to make sure everything is actually getting done. If I had not been there calling PNM every week it would have taken a year or over a year to get in our home. 6 months our home just sat here and 10 months to finally get in. They take no ownership of there mistakes and are quick to throw everyone else under the bus or to say that they dropped the ball when really Oakwood should be on top of everything and making sure it’s getting done on time. Very disappointed on our first experience buying a home. Oakwood really ruined this experience for us. So now you know why we were so serious signing closing documents because we were so done with Oakwood and the lack of professionalism and communication. Sad to say I referred my sister in law here at the beginning and she experienced the EXACT same thing. Will never recommend Oakwood again. Response to your comment below: Of course we are responsible for utilities after closing this is all before closing. You still don’t fully understand. It’s your responsibility to be on top of your contractors and companies you work with to make sure everything is getting done in a timely matter. But ok it’s others fault got it.
• LB

  Lisa Benavidez

  Jul 15, 2025
  5.0
  When my husband and I walked into Oakwood Homes looking for information on a Manufactured home we were welcomed by Shannon Broughton. From day one to now she has been there for me and my husband, she has answered all our questions and walked us through every step along the way. Her personality is amazing and she really takes care of her customers. We were moving from Arizona back to Las Cruces and Shannon was there for us keeping us posted as to what was going on what needed to be done. I highly recommend Shannon to anyone one who is looking for new home from Oakwood Homes she is the BEST!!!! Thank you for all you’ve done Shannon we are truly blessed to know you.

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