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The Retreat at Candelaria

1.9
(339 reviews)

Business Details

3011 Jane Pl NE, Albuquerque, NM
87111, United States
(855) 461-3082
https://www.theretreatnm.com

About

Apartment Building
The Retreat at Candelaria is designed to be exactly that! We provide you a retreat to unwind from the daily grind, an escape from life’s worries, and your sanctuary of peace and happiness. Located in Northeast Heights, you'll live minutes away from the highly rated Eldorado High School, Madison Middle School, and Mitchell Elementary. We are also within walking distances of the Sunset Mesa Schools, Eastern Hills Christian Academy, and the Southwest Learning Centers. The Retreat offers easy access to I-40, Tramway Blvd, and Route 66. When you live at The Retreat, you can find rest and relaxation at home. The Retreat includes a spa, three pools, basketball and tennis courts, and gorgeous courtyards with beautiful views of the Sandia Mountains.

Location

The Retreat at Candelaria
3011 Jane Pl NE, Albuquerque, NM
87111, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed

Reviews

1.9
339 reviews
5 stars
58
4 stars
17
3 stars
8
2 stars
13
1 star
243
  • KC
    Keilei Cassador
    May 13, 2026
    5.0
    Jace was very helpful with my move in process
  • LK
    Leighton Kasper
    May 1, 2026
    5.0
    I had an issue with a water leak. Maintenance request was put in and the maintenance guy, Chris, was there on time and fixed the issue fast. Thank you!
  • JY
    Jane Yarbrough
    May 1, 2026
    5.0
    Jacee is very helpful in setting up online payments.
  • SB
    Silver Brower
    Apr 20, 2026
    2.0
    Lived here for 3 years never any hot water always problems with the water, I have young children it's super frustrating and sad when it comes to taking showers!
  • SB
    Samuel Bochenek
    Apr 10, 2026
    1.0
    I moved into this apartment complex in July, the hottest month, and was never informed that the AC had broken just days prior. When we stepped in, the air was suffocating, and a horrible odor from cat urine clung to the carpets. Within two days, the dishwasher broke unacceptable from day one. Over the two years, we battled constant cockroach and spider infestations. Despite multiple pest control requests, they only showed up once. Promised weekly sprays never happened yet we were still charged. The appliances are a joke: rotting wood, a moldy structure, and an oven that belongs in the 1950s. The water is shut off at least twice a month, making it impossible to shower during the day, even once over a weekend. The laundry facilities are a scam you pay extra, and they’re filthy, often used by homeless people. Safety is a joke: homeless loiter by trash bins, my fiancée’s car was broken into, and others were too. The office staff is rude, and there are no security cameras. Despite their fancy advertising of three pools, one was always closed, and the “gym” is just a storage closet. The only decent thing was a basketball court, but it’s so neglected you can’t even use it. The apartments near the office are the only ones cared for; the rest are graffiti-laden, broken, and ignored. Do not rent here. This place is a nightmare, and frankly, it deserves to be demolished and they should build a new apartment complex

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