Calero

Reviews

• AD

  Anastazia Dickson

  Apr 29, 2026
  1.0
  if i could give them negative points i would. I applied for an apartment at Calero Apartments in July 2025 and paid a holding deposit. I did not move forward with renting after the application process. During my initial tour with Kristen, the experience was unprofessional and I did not receive clear information about the apartment. I later spoke with another staff member who was more helpful, which initially encouraged me to continue the application process. After reviewing more information, I decided not to move forward. As of 2026, I still have not received my holding deposit back despite multiple attempts to resolve it. When I followed up again recently, with Kristen the property manger so rude the interaction was unhelpful and unprofessional, and I was not given any resolution regarding my refund. do not rent here there homes are nasty just like there property manger maybe if yall had good attuited you rating would not be so low.
• BT

  Bernadette Trujillo

  Mar 19, 2026
  5.0
  We have lived here for almost a year. Sierra number one was great! Our current Cierra is also great. Always willing to lend a helping hand. Jordan and Kristen are awesome as well. Maintenance is Awesome as well always willing to help! We are planning on staying here for Another good while! Thank you Calero!
• JF

  Jessica Fernandez

  Dec 2, 2025
  5.0
  My husband normally does the reviews, but I wanted to make sure our maintenance Manager Derrick and his team were recognized for their hard work and timely repair. They are always prompt with resolving our issues, and look forward to many more years with Calero!!!!
• IV

  Isaac VanHaverbeke

  Oct 8, 2020
  1.0
  UPDATE: I have emailed the address they provided in their review "response" below. The virtual tour STILL shows the wrong apartment, and a manager has yet to respond to any of my calls or emails. Their "response" is nothing more than an automated bot at this point trying to make it look like they have someone that actually wants to address customer concerns. We took the virtual tour of their apartments online. Two bedroom, two bathroom, vinyl flooring, washer and dryer. It was a nice looking apartment. Did the paperwork online, called and talked to someone and told them what we wanted, paid our pet deposits, and everything was going fine. When we got to the unit at the end of September to move in, the apartment had no washer and dryer. Went back to the office immediately and was told "none of our 2bd/2ba have washers and dryers." We pulled up the virtual tour and showed them right there that the washer and dryer was in the master bathroom. We got some answer about "the other lady that works here must have posted the wrong virtual tour from one of our sister properties." The lady that was working there went and talked to the manager in the other room, and told us that if we turned in our keys before close of business, we would be out free and clear, they would refund our pet deposits, and the only thing we would be out was our application fees because this was clearly their mistake. Fast forward to 10/7, and we got an email saying that because we moved out 10/7 and gave no notice, we owed them $1400, reduced to $900-something because of our deposits we had on file. Called the office again, got a different person, so I had to explain the entire situation, and she tried saying that I still owe them my deposits because the paperwork I filled out online meant that I was fully in a leasing agreement with them, despite what the office manager and other office person told me. I had to explain that we NEVER moved in, and we were told that because we turned in our keys that same day, we weren't responsible for their website being wrong. I'm still waiting for a call back from the manager to clear this up, but I'll be filing with the BBB as well to speed things along. Just to be clear, as of 10-8-2020, the La Entrada website STILL shows the 2bed/2ba having a washer and dryer in the virtual tour. This place's official stance seems to be that even if the virtual tour shows you getting an apartment, but they give you the keys to a tough shed in the parking lot, you should still be 100% on the hook for the documents you signed online before being allowed to see the unit. UPDATE: I have called La Entrada every single day of the five day window their fake "move out notice" gave me, trying to get a manager on the phone. To date, no manager has returned my call nor has a manager ever been available to discuss the issue.
• VJ

  Veronica Jenkins

  Jul 23, 2018
  1.0
  This is the start to my blog of living at La Entrada. Don't f@#$!%g move here, because the A/C doesn't work. Check back tomorrow for another post. *update* I've since moved out, but I will never live here again! You pay for a 5 star apartment, but get a 1 star apartment. I had no issues paying the rent increase, but I was being charged for the 5 star upgrade on a 1 star apartment. At least one a month the water was being shut of for various reasons. My car was broken into 2 times within a week, my fiancee's car was broken into/almost stolen 3 times in 6 months and when asked why security isn't parking, they said well they are. I got tired of the 1 star iving at a 5 star price so I left.