TL
Theresa Larosa
Aug 27, 2026
I’m a new resident and Ana in the rental office has been amazing throughout the whole process. My kids love the pool and playground. Everyone is so kind and friendly. Grounds are kept very clean! We are so happy to be here. Thank you Ana for making this a great experience!
HG
Hillel Goldschein
Aug 5, 2026
The team here is excellent! They made me feel very welcome and It’s a great place to live!!! Especially Kayla, Ana, and Randy and Nasser!!
NM
nicole mormando
Aug 1, 2026
My Fiancé & I lived in a one bed, one bath from August 2024 to August 2025. This was our disappointing experience I had shared with management:
To start, shortly after we moved in, we experienced a roach issue due to the unsanitary conditions of a neighboring unit. This caught us off guard. However, I want to commend the front office and maintenance team for responding quickly and effectively. The issue was resolved within a month, and the problematic tenants have since moved out. We’re grateful for the swift resolution.
That said, the overall upkeep and maintenance of the property has been disappointing. The paint on the stairwells is chipped, and the exterior of the buildings appears neglected—which is especially surprising given the cost of living here. Even my mother remarked that the stairs leading up to our unit looked like something out of a haunted house, and honestly, I agree. It’s frustrating to pay premium rent while seeing so little attention given to the property's appearance.
Additionally, while I do appreciate the new gym—it’s a great amenity—I use it almost daily and consistently see unsupervised children running around, creating a disturbance. It’s disruptive and unsafe. I think it would be helpful if management could remind residents that the gym is not a play area and that children must be supervised.
Another ongoing concern is the smoking. I was under the impression that this was a non-smoking community, yet I frequently smell both marijuana and cigarettes, which affects the overall living experience.
Lastly, even though we were planning not to renew I was surprised to see a $200 increase in rent at renewal time. Given the lack of building maintenance, outdated units, and the issues mentioned above, the price hike feels unjustified.
I would also like to note that after the leasing agent told us we CAN paint we were charged $400 out of our security deposit for painting just the living room.. mind you when we moved in the white walls were stained yellow with god only knows what. I hope they put that $400 to good use seems like they need it so someone does not fall through the broken down wooden steps.
KM
Kamal Mihani
Jul 14, 2026
Moving from out of state is incredibly stressful, but Randy made our apartment search a breeze! We were trying to find someone to help us tour virtually, and Randy went above and beyond. He was thorough, helpful, and gave us the exact feedback we needed to make our decision. If you are looking for a place at The Crest, definitely ask for Randy.
SJ
Stephanie Jimenez
Jun 30, 2026
I had a 12:00pm appointment scheduled for today, 6/30/2026, which I was asked to confirm twice and did. I walked into the leasing office a few minutes early and greeted the staff inside, both of which did not reciprocate but I chalked it up to one of the staff already in the middle of supporting a prospective resident. The other staff member, a short man, didn’t even bother to look up from his desk when I entered. I awkwardly stood in the middle of the office waiting for someone to ask, “how can I help you?” but was sadly disappointed. A few more minutes later, a father and son walked into the office. Immediately the man asks the magic question. The father states he doesn’t have a scheduled appointment but would like to see available units. The man then asks him to take a seat and begins supporting his request. At this point, I wait a couple of minutes before politely interrupting the man and ask if I would be supported as I had a scheduled appointment and no one had offered to help me. To my surprise, the man tells me he’s going ask the gentleman he was just helping if he’s ok with waiting while he shows me a unit. Then the man states “actually do you mind if I just give you the key and you see it yourself?” I left. Their customer service from the start is incredibly poor and unsatisfactory. They lack the basic decency to greet people when they come in. After what I experienced, I’m not surprised to find within reviews that others had experienced the same. Now I know to check reviews while I apartment shop…. So far The Crossings at Hamilton Station have earned the number one spot. Their service and attention to detail has been unmatched!