Fairways at Park Ave

Reviews

• HS

  Hala Sharrouf

  Sep 14, 2024
  5.0
  So professional and kind I am so lucky to be with Pennsauken Golf Course Villas
• KW

  Kenneth weidemoyer

  Jun 25, 2022
  5.0
  Very nice Place 👌.
• MP

  Maureen Pierre

  Feb 22, 2020
  1.0
  Beautiful moldy apartment.. that’s about it. I am truly disappointed. Saddened as we were one of the 1st families to move in. Have had mold since 2017. Was pretty bad. The exterior wall in the master bedroom and bathroom were always were always wet. My daughters bathroom was horrific. They said it was the drain and we didn’t close the windows properly. LIES. We couldn’t believe management and maintenance blamed us for the mold. All of which is inaccurate. We were not the cause. This company does NOT care about it tenants. My cries about living in a mold infested inhabitable apartment fell on deaf ears. No on cared. But they do care about receiving rent payments. When I threatened not to pay the rent until the issue got resolved the leasing office said the mold had nothing to do with my rent.. pay my rent or they’ll have to take me to court. So fast forward to 2020 this issue is just now being resolved. update.. Let's be honest here. The issue was/is the same.. It wasn't properly diagnosed nor resolved at the time and had progressively gotten worse. Your guys focused on what they felt was the worse of it and ignored the rest. Its either they were not thorough or just didn't know what to look for so they couldn't find the problem and that's alright but don't say something was resolved that was not. They put a bandaid on it. The recommendations the mold remedial specialist said he was going to make and what was decided by the maintenance supervisor were different than what was done. Had the bathroom ceiling been replaced or even if they put a hole in it to double check as I was told instead of surface stuff the leak from the upstairs bathroom would have been discovered and the mold issue would have been solved there. No one checked for window leaks last year nor a few weeks ago. They kept saying the spout was the problem same as last year. When a different set of guys came last week they came to work on the spout.. until I showed them what I've been showing and telling the other guys.. explained bleach and vinegar was sprayed again, my carpet was pulled up, FLEXSEAL sprayed in my bedroom and a fan used to dry the carpet. I had to leave in the middle of night, we woke up with migraines as the odor was too strong. They listened, made a few observations and decided the outside drain was not the issue. They immediately knew what the issues were but to be sure they did some different things the others didn't and discovered the issues and guess what.. I'm no longer getting water in my apartment.. my windows and floors are no longer wet. All the windows needed were some caulking, I share a wall with the electric boxes that needed caulking as well.. no one ever checked those types of things at all. Honestly, I wouldn't be so angry if your company didn't always minimize things and pass the buck. It's shame I had to give bad reviews for someone to reach out. I fully expect someone from your company will reach out to me via email email and not in a public forum again.
• BJ

  Bert Jaico

  Aug 10, 2017
  3.0
  Just be aware of "GOTCHA". No matter how clean the carpets, you must have the carpet cleaned by "professional" carpet cleaner or you will be charged $65 per room, prior to moving out. Their Move-Out checklist does not EXPLICITLY indicates that it has to be done.

Frequently Asked Questions About Fairways at Park Ave