Located in the heart of Hackensack, Royal Towers offers luxurious kitchens and bathrooms, spacious floor plans and convenient commuting. Located within 30 minutes by car from mid-town Manhattan, and public transportation located right outside the front doors. Dining, fast food and entertainment are within walking distance and the Paramus Park Mall are within a 10 minute drive.
All renovated kitchens will have maple wood cabinets or cherry wood cabinets and stainless steel appliances. The layouts at Royal Towers are unique and spacious with several over-sized closets and air conditioning units. Royal Towers has an on-site Resident Manager as well as 24 hour emergency maintenance services.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.