Premier at Cherry Hill

Reviews

• RG

  Roselena Guerrero

  Aug 18, 2026
  1.0
  For nearly six weeks, I have been dealing with ongoing water intrusion, a strong mildew odor and multiple unresolved leaks in my apartment. Moisture readings showed 99% moisture in two areas of the walls and over 30% moisture in the carpet. My bedroom continues to smell strongly of mildew. Despite repeatedly notifying management through multiple emails and maintenance requests, the situation remains unresolved. At one point, I was told the issue had been fixed when it had not been. Camden County health officials have also been involved, including an inspection by Inspector Santos that resulted in violations being issued twice. I have repeatedly requested temporary accommodations while these conditions are properly addressed, but management has refused to provide them. As a result, I have spent thousands of dollars out of pocket on hotels during this approximately six-week period while continuing to pay my regular rent without a reduction. I am also now experiencing physical symptoms and neurological, while this remains unresolved. Unfortunately, the problems extend beyond my individual apartment. In my experience, the elevators are frequently out of service, boilers have repeatedly failed resulting in periods without hot water and the building’s water has been shut off multiple times for repairs. My AC also does not cool the apartment properly. The previous management company had a maintenance team that I felt was considerably more responsive. Under the current management, it is extremely frustrating to see attention being given to cosmetic renovations at the front of the property while serious maintenance and habitability concerns inside residents’ apartments remain unresolved. After nearly six weeks, multiple emails, maintenance visits, involvement from health officials and thousands of dollars spent on alternative accommodations, I am still waiting for a complete resolution. I strongly recommend prospective residents carefully consider their options before signing a lease here. Based on my experience, I would find somewhere else to live.
• VM

  Virginia Martinez

  Aug 12, 2026
  5.0
  I had a tight moving timeline and a lot of questions, but Brianna handled everything with absolute patience and expertise. She made me feel completely comfortable and supported from day one. Highly recommend!
• KS

  Kenneth S

  Aug 11, 2026
  5.0
  I’ve had a really great experience at Premier at Cherry Hill so far. Brianna and Mackenzie made my move-in super smooth and were always helpful with any questions I had. Melissa was also a huge help throughout the process. I’m really enjoying living here and love seeing all the beautiful renovations and improvements they’re making around the property. It’s been a great experience so far and I’m very happy I chose Premier at Cherry Hill!
• AT

  Ashley Tinsley

  Jul 31, 2026
  1.0
  Worst place to live! Don’t Move here. I just moved out. I gave the a formal vacancy notice after Receiving no lease renewal offer. Why do u have to call you to find out when my Lease is up! Old management and new management is so unprofessional terrible communication. They don’t know what they’re doing. Yeah they can be nice, but is it a mess they’re only thinking Making the leasing office and the front area nice but they don’t care about the apartments at all. they also lied in my face and told me I said in my email the 30th and I looked at it again and I said the 31st. lied right to my face on an email I wrote .I’ve had plumbing problems. I’ve had floor problems Ceiling problems and don’t even get me started on maintenance. They all suck! I’ve had bug problems and I’ve asked them on multiple occasions to fix it and the exterminator tells me that there’s nothing that they can do I’ve had mice. I’ve had a pipe burst in my kitchen and after I told them that there was something wrong with my floors. All they did was replace the flooring. They didn’t actually see if there was mold or anything there’s a hole under my sink and they want me to pay $900 because my lease still. I’ll be speaking to corporate and I am definitely calling the health department on them and the Better Business Bureau. Everybody that lives there deserves so much better than what they got for all that money. The only pro is the location. It was perfect.
• BH

  Brian Hackett Harpoon

  Jul 30, 2026
  4.0
  My aunt has lived here for years! And they're in the process of remodeling the lobby and entrance!