PMI Green Rock

Reviews

• SS

  Shayne Sherry

  Apr 29, 2026
  5.0
  We had a great experience working with Jennifer. She was friendly, approachable, and communicated clearly throughout the entire process. Jennifer went above and beyond to ensure that our apartment was ready for move in. She coordinated all necessary work efficiently, while keeping us informed every step of the way. Her attention to detail and dedication to ensure that everything was in move in ready did not go unnoticed!
• CB

  Chris Bertolino

  Apr 2, 2026
  1.0
  Update: One month after writing this review, absolutely nothing improved and we have promptly chosen to move on from this terrible company. They bought out my previous PM company and ever since then it’s been a nightmare. They never return phone calls and it takes a barrage of emails to get attention. When they do get back to you, you end up circling the problem for weeks and resend information you already provided them. Their Haverhill manager, Amanda, is the worst of them all. She throws blame at the owner for all things possible and never once have I had a good customer service experience with her. When she gets involved, it was always two steps back and weeks of circling the issue. They deserve a ZERO honestly. Would not recommend them at all.
• NS

  Nuchjaree Sullivan

  Feb 10, 2026
  5.0
  John was excellent! He changed the faucet skillfully and gave helpful advice. He was very friendly. Our family has used PMI Green Rock's services several times—if I remember correctly, this was the third time—and John has been here every time. I'm very impressed, so this time I decided to write a review 100/10⭐️⭐️⭐️⭐️⭐️⭐️
• JL

  Judy Loeffler

  Feb 5, 2026
  4.0
  The addition of Mehgan to the PMI response team has been the best move ever! As a property owner client I value partners that understand urgency, how to take action be solution minded! Not only did she respond to my tenant promptly she provided me cost saving alternatives and continues to follow up to making sure my property doesn't suffer additional damages. THANK YOU MEHGAN!!!!
• KD

  Kelly Dunne

  Jan 27, 2026
  1.0
  One of the most unresponsive management companies I have ever worked with. Issues go unresolved, financial reports are not provided, document organization on their portal is confusing, staff give you the run around pointing you back to the portal for documents that don't exist. Management company does not actively manage costs, hire and manage adequate vendors or resolve issues. We are a very easy going board and could not be more frustrated and disappointed with total lack of professionalism, responsiveness or transparency of this management company .. RUN ! If I could give them 0 stars I would. I have literally never provided a public post on any service ever.. but this is beyond the pale--- they should be ashamed to take a management fee.

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