Vanderbilt

Reviews

• NM

  Nadia Maadi

  Sep 29, 2026
  2.0
  I’m very disappointed with how my security deposit was handled after moving out. I was charged $300 for “resurfacing” the kitchen countertop. I disputed the charge because the countertop was not cracked, chipped, burned, or broken. The photos provided to me appeared to show minor discoloration. When I asked for an invoice, receipt, work order, or itemized explanation showing how the $300 charge was calculated, management confirmed in writing that they did not have a separate itemized invoice or work order available. After I continued disputing the charge, they offered an additional $60 refund as a “courtesy adjustment,” which would have increased my total refund from $387.82 to $447.82, but only as part of a settlement and “full and final resolution” of the matter. I asked to review the settlement agreement before accepting or rejecting the offer. What is especially frustrating is that I still have not received the original $387.82 refund that their own correspondence states was refunded/issued to me. I have tried to handle this professionally and in writing, and I have kept the correspondence and documentation. I simply expected transparent documentation for deductions from my security deposit and timely receipt of the refund they said had been issued.
• RS

  Rick Spotanski

  Sep 20, 2026
  5.0
  Nice people. Friendly neighbors. Clean and well kept up.
• TS

  Teagan Slaughter

  Aug 20, 2026
  1.0
  I lived here for 14 months, and during that time I documented 19 separate issues that were either completely ignored or handled poorly by management. One of the most serious incidents involved my dog being attacked by another resident's dog. Afterward, I called Resident Relations 4-5 times and never received a return call. That level of disregard is unacceptable. Maintenance staff also showed little respect for residents' privacy, which became an ongoing concern throughout my lease. On top of that, my air conditioning was not functioning properly for months, causing my utility bills to reach nearly $300 per month for three consecutive months (my apartment was set at 72 degrees in the summer). I paid close to $1,000 in excessive utility costs because of a problem that should have been identified and fixed before I ever moved in. Management eventually offered me $150 after the issue was repaired, which did not come close to covering the financial burden their negligence caused. As if that wasn't enough, when my sister toured the property just two months after I moved in, a leasing agent shared false information and rumors about me. This was highly unprofessional and completely inappropriate. I encourage anyone considering this property to do thorough research before signing a lease.
• GL

  Genesis Lam

  Jul 13, 2026
  5.0
  Marissa was the best ! super thorough in showing us the apartments and was very helpful.
• JS

  Jason Suing

  Jul 9, 2026
  5.0
  Not bad place to live