Muse Omaha

Reviews

• TG

  Taylor Gray

  1 day ago
  1.0
  I strongly do not recommend living here. In my experience, the leasing office and management were unprofessional. The manager was rude and dismissive, and the overall living experience and condition of the apartment complex were disappointing. I would not recommend this place to anyone.
• DS

  Derek Sintek

  1 day ago
  1.0
  "Airbnb Host: Alex" had my 2 star review taken down. Guessing he does that with every negative review, as there were none when I was booking via Airbnb. The unit was so poorly cleaned, crumbs everywhere, food stuck to the pans, blood stain on the mattress, feces left on the bathroom plunger, hallway to unit smelled of cigarettes and marijuana, and the on-site dumpster outside our unit was completely overflowing with trash piled all around it. Homeless people were outside our unit daily going through the mountain of trash by the dumpster. Do not take the risk to stay here.
• MS

  Marleni Sanchez

  Sep 30, 2026
  5.0
  So far I’ve had a good experience here, I’m currently studying at Creighton University and it’s a short walk to school. Sandra from the office was kind enough to help me with the application process for my immediate move in. I’m so grateful.
• SS

  San

  Sep 29, 2026
  1.0
  Horrible apartments and Worst management/staff ever. They Don’t care for their Tenants, Will Try their Best to make up random fees and try to over charge you as they please. I suffered for a year, Took the lease over for 12 months from the very beginning I had encountered nothing but nightmares. They didn’t cleaned the apartments just handed me the keys of the previous tenants and said since it’s a lease take over we don’t clean the apartment, and the previous tenants left so much mess. I had to hire people to clean it. And after the very first day found out the apartment was roach infested. I spoke with the management staff and asked them to solve the issue they ignored for 2 weeks and when I showed the recorded videos and confronted them then they had people over to spray and solve the issue for the next couple of weeks. The hallways reeks of Weed and always dirty with the garbage bags laying around cause the garbage bins are all the way out the exit. The elevator and pathways has dog shit n pee which isn’t cleaned after. The elevator and main entrance doors are broken down at times. Sketchy homeless people live right next to the apartments in tents. They always yell/cause nuisance day n night at times. They also enter and sleeps on the stairs and hallways. The amount of rent they charge for the tenants to feel unsafe and to live in such horrible conditions is such a joke. And also some people use their apartments as Airbnbs so loud music and partying all night. There’s no security and no actions were taken while I lived there. The constant change of management and staff is frustrating that you have to explain your issues and concerns over n over again. They lost my packages that were delivered, when I complained they just told me to email the delivery date and time and never responded nor helped me to find those packages. When the lease ended they literally tried to charge for the keys I handed them over and also tried to charge a cleaning fee for the apartment which was cleaned by the people I hired before I vacate the place. Which is so silly cause, they never cleaned the apartment for me in the first place when it was rented. When I spoke with the staff regarding the charges they simply said we can’t do anything you have to only talk to financial team that to they only respond to emails not over phone or in person. Thank god that I have all of the recorded videos and pictures with dates. When i confronted them with the proofs trying to involve the attorney then they dropped those charges. But I still had to pay for a cello tape scratch that was left on a wall from the previous tenants. They should do a check list before the lease takeover and make notes of it so the new tenants won’t have to deal with the mess. I was in a rush at that time so I didn’t had time to do research and ignored all of the red flags and I paid a price for it. So my advice for everyone is to avoid the apartments until they fix all of their issues. And I know at times we don’t have an option so if you are going to sign a lease then make sure to record and take pictures of every inch even the walls and ceiling’s with date n time of your move-in and save them so they won’t try to charge you 200$ for a “Missing keys” and alot of other charges for silly things which you was done by the previous tenants or yourself. I read the reviews after signing the lease so when you see bunch of reviews from their previous tenants with proofs believe it and also how the management responds to them in an automated reply and never actually cares for the issues that were mentioned. I’m uploading a few pictures below but not the disgusting ones of the dog shit n homeless people sleeping on the hallways cause that’s just nasty. It’s just for the idea that I’m not just making false claims. So people will be careful and know what they are getting themselves into. And also if there’s a new management again so they could care more for their current n future tenants to make them feel safe and appreciated.
• MI

  muyango isaro

  Sep 12, 2026
  1.0
  If you are a student looking for a place where you can feel comfortable and at peace, I strongly recommend researching other apartments before making your decision. My experience living here as a student has unfortunately been very disappointing and unprofessional. I recently took over my friend’s lease, and from the way the situation was handled, it felt as though the office was unhappy with the lease takeover because they had expected to place a new tenant while keeping my friend responsible for his existing lease. The process became unnecessarily complicated to the point that we had to contact corporate. Thankfully, corporate reviewed the situation and was able to resolve it without any issues. Things got worse when I moved in and realized that management had removed our living room chair and dining chairs. When I asked about them, I was told I would have to pay $70 per chair to have them returned, despite these chairs appearing to be standard furnishings in other units. I found this extremely unfair and unprofessional. When I walked in my room, I also discovered that my room had not been cleaned. I took pictures and emailed the office about the condition but received no response. I eventually went to the office in person and was told someone would come, but nearly two weeks passed without anyone showing up, so I cleaned the whole entire room myself. After almost 3 weeks, that's when they decided to send someone to clean. The office also responded to my friend’s Google review claiming they had emailed me regarding these concerns, but I never received an email from them attempting to resolve the situation. After reading other reviews, I realized I am not the only resident who has experienced issues with management. I truly hope someone at a higher level takes the time to look into what is happening here.