InterUrban 2.0

Reviews

• CS

  C S

  Jul 7, 2026
  1.0
  I rarely leave negative reviews, but my experience with InterUrban 2.0 and WestCorp Management was extremely disappointing. The leasing process involved poor communication, inconsistent information, and repeated delays in getting clear answers. I worked primarily with Dawn Carter, and throughout the process I often had to follow up multiple times for information that should have been communicated clearly up front. A major issue was the $500 retainer. My understanding was that the retainer would only be forfeited if I voluntarily canceled my reservation. I raised concerns during the process about how the lease, fees, unit condition, and overall communication were being handled. When those concerns were not resolved to my satisfaction, I requested the retainer back. WestCorp refused and kept the full $500. I also documented concerns with the unit and move-in preparation, including items that appeared unfinished, dirty, damaged, or not properly prepared before move-in. Individually, some of these issues may seem small, but together they added to the overall impression that the process was poorly handled. Because I believed the situation was handled unfairly, I filed a complaint with the Better Business Bureau seeking a refund of the $500 retainer and an explanation of the fees and decisions made during the leasing process. That complaint did not result in a meaningful resolution. At one point, I considered pursuing the matter further, but ultimately decided my time was worth more than continuing to chase the issue. I am sharing this so prospective tenants can make an informed decision. Based on my experience, I strongly recommend conducting all business with WestCorp Management in writing, preferably by email. Avoid relying on phone calls, verbal conversations, or in-office discussions for anything involving fees, policies, lease terms, timelines, unit condition, or move-in expectations. If something matters, get it in writing and keep records of every communication.
• LA

  Lynne Austin

  Jun 11, 2026
  2.0
  Beautiful apt. Too much noise. Loud radio from 2am sometimes all day. Person spoken to by mgt but doesn't make a difference. Dogs sometimes bark all day. Person moved. Had 4 dogs. Mgt doesn't seem to have any power when it comes to people making much noise. Motorcycle going up and down street making alot of noise. This is not a quiet section of this huge apartments complex. Im Moving. Happy too.
• EW

  Emily Wells

  Jun 4, 2026
  5.0
  Me and my boyfriend did a tour today and it was an amazing experience. We were first met with Dawn and she got us a tour an hour after calling on such short notice and she was super friendly and helpful. When we arrived Patsy gave us the tour and she is a bundle of joy, she gave us all the information we could possible need and made it such a fun experience!! definitely love and admire this team!! everyone was so friendly and fun they made a very positive impression.
• SM

  Speedy M

  Mar 27, 2026
  5.0
  I love how they keep the communal areas and gyms clean. They always have a smile on their faces and are happy to help.
• LE

  Lilli Eaves

  Mar 10, 2026
  5.0
  Living at Interurban 2.0 has been amazing! Dawn was our leasing agent and handled our move-in process with ease. We love our apartment, the gym is amazing and always super clean. The whole maintenance team are always super responsive and fixed our work orders with ease. I appreciate everyone in leasing and management so much and am grateful for such an amazing place for me and my husband to live! The cleaning ladies always work so hard and keep the place so clean! Shoutout to the whole team for always going above and beyond :)