The Smith Management Group

Reviews

• GW

  Gwendolyn Wade

  2 days ago
  5.0
  I am truly grateful for the exceptional service I have received from Crystal Channell, Community Manager for Appletree Condominiums! She has gone out of her way to facilitate the repair of my kitchen faucet. She has also promptly responded to my calls and emails. YES--5 STARS FOR SURE FOR CRYSTAL CHANNELL!!!
• PL

  Peter Lilley

  Oct 8, 2026
  5.0
  Smith Management has been a total lifesaver for our Chesterfield condo association! When they took over, our finances were in rough shape—we were trapped in a massive deficit around -30%. Fast forward to today, and they’ve completely flipped the script: we are officially out of the red and sitting on a strong, healthy surplus around +15%. That is an unbelievable 45% financial turnaround, and it has given our entire community peace of mind. A massive shoutout to Crystal Channell, who personally stepped up to guide us through the mud. Crystal worked directly with our board to hunt down operational bottlenecks, eliminate unnecessary waste, and secure far more competitive vendor bids. Her proactive, hands-on leadership was the exact secret weapon we needed to get back on track. If your HOA or condo board wants a management company that brings real, measurable results and a team that genuinely cares, hire Smith Management!
• JM

  jf manley

  Sep 17, 2026
  5.0
  I wish to commend Helen Schallon for her help resolving a community concern. She was professional, tenacious, and compassionate. Her mediation skills, communication skills, and character were impeccable. With much gratitude.
• SL

  shirley love

  Sep 15, 2026
  5.0
  Gwendolyn was so empathetic to my situation. It's rare to find a company that's really trying to work with me at this difficult time. Thank you so much.
• SS

  Steven

  Sep 14, 2026
  1.0
  They are one of the worst HOAs to deal with… EVER!! Avoid by all means!