The Laurel Apartments

Reviews

• AD

  Aaliyah Dent

  Aug 13, 2026
  1.0
  My sister Was left for weeks with no AC and a leak in the ceiling with no accommodations
• SJ

  ST John

  Jun 24, 2026
  5.0
  I have to give a huge shoutout to the leasing office team here — Tiffany, Angela, and the entire front office staff went above and beyond today by hosting a car wash event for residents from 3–6 PM. As someone with a busy 9-to-5, washing my car is one of those tasks that keeps getting pushed to the back burner. Today they took care of it for me, and they were incredibly thorough and took their time with every single car. I was genuinely impressed. Beyond today's event, I also learned that we have an on-site car wash station as a building perk — fully stocked and available whenever we need it. No need to leave the complex at all. That kind of convenience is a game-changer. The leasing team has consistently been responsive and attentive whenever I've had questions, and today's event also gave me a great chance to meet neighbors I hadn't crossed paths with before. This is the kind of community-building effort that makes a real difference. Thank you for going the extra mile — it doesn't go unnoticed! ⭐⭐⭐⭐⭐
• MD

  Michelle Delaney

  Apr 21, 2026
  5.0
  Angela at The Laurel was absolutely wonderful during a very stressful time for us. We were in the process of selling our house and had anticipated purchasing a condo, but at the last minute learned the HOA was not in good standing. We suddenly needed to find an apartment quickly so our sale could move forward. After looking all around the city of St. Louis, our final stop was The Laurel, and from the moment Angela met us on a Saturday afternoon to show us a couple of floor plans, we knew we had found exactly what we needed. Angela did an outstanding job throughout the process. She was kind, compassionate, responsive, and incredibly professional. She made what could have been an overwhelming situation feel manageable, and she was there every step of the way as we quickly navigated signing a lease and preparing to move. Tiffany, Angela’s manager, also stepped in from time to time and was very helpful whenever needed, which only added to our positive experience. Every question was answered in a timely manner, every call was returned, and at no point did we feel anything less than cared for. The quality of the community was fantastic, but what truly stood out was the level of service and support we received. If this experience is a reflection of what life at The Laurel is like, we are incredibly grateful that we chose it. We look forward to meeting our neighbors and want to sincerely thank Angela and Tiffany for their expertise, professionalism, and willingness to help.
• MK

  Michael Krasso

  Oct 18, 2023
  1.0
  I had a tour scheduled today with Marylin for 1245. She called me 2hrs prior to ask to push back the time because her prior appointment would be running late. I agreed to push back the time and wait till she's done. I get there at 1oclock and there until 145 waiting. I called the phone and the intercom several times with no response at all. To it being 2 o'clock still haven't heard from anyone. I would never want to live somewhere with a property manager that unprofessional, rude and inconsiderate.
• AC

  Allan C

  Jun 9, 2016
  5.0
  This review is for the entire staff at The Laurel. About 1 month ago, I was offered a position to relocate to St. Louis from San Francisco. Because I knew there would be a short turn around time to move once an offer was presented, I started looking in to apartments early on. To be completely honest, I didn't even see The Laurel on most ads and never really even had my eye on it, until one day, for some odd reason, it came up on a search through Google under "people also viewed this apartment." I saw the amazing reviews and high ratings, so I did a bit of research and called the leasing office. This is when my amazing journey began. Nichole, their leading manager answered the phone, and she and I for some odd reason talked as if we had known each other for years. She was so pleasant and friendly, and was seriously SUPER EFFICIENT in finding me the right room and accommodations at the building. I told her that to be honest, I had my mind set and were also looking in to other places, so The Laurel wasn't quite set in stone yet. She didn't budge at that idea. 2 days later, I had NOT heard back from the other places I looked in to (either email or phone calls) and meanwhile . . . . Nichole had been emailing me options of available units - even sending me pictures and videos and full descriptions of the place. At that point I knew Nichole was the kind of property manager I would RATHER deal with, and not the 6 others from the other apartment properties, whom, except for one other, never returned my calls. I mean really???? After sending in my application, it took literally 3 days to finish and secure my place and that is when Alex stepped in the picture. I told both ladies that my move in date was not until June 10th (tomorrow) and that I will most likely do EVERYTHING remotely - from having my furnishings shipped there, to my car, to my home office equipment, to basically my whole life. And let me tell you . . . . THESE LADIES DELIVERED!!!! Until through today, my entire life here in San Francisco was transported to St. Louis, and these ladies made that whole transition so easy, and I had nothing but confidence and peace of mind that they will do everything to accommodate. They did all this vis phone and email, FYI!!! I met Alex and Miranda, also in the Leasing Management, for a hot quick second for a business trip out there last week as I had to pick up my work phone shipped to my apt. and they are as sweet and super gorgeous in person as they are via email and phone. THE LAUREL IS ABSOLUTELY BEAUTIFUL!!! You guys . . . . believe the hype on these reviews. I am so glad I came across this building and this awesome set of Property Managers. Shout out again to Nichole, Alex and Miranda. I'm excited to be the newest resident here. I am already telling all my friends in San Francisco to have a mass Exodus and move out to St. Louis in to The Laurel. LOL