Whisper Hollow Apartments

Reviews

• MS

  madapati sindhu

  May 8, 2026
  1.0
  I am extremely disappointed and frustrated with the experience my family and I had with Whisper Hollow Apartments and its management team. I strongly advise anyone considering Whisper Hollow Apartments to proceed with extreme caution. Based on our experience, the property demonstrated poor communication, lack of transparency, failure to plan responsibly, refusal to take accountability, and deeply unprofessional treatment of future tenants. Nearly two months ago, we signed a lease agreement, paid all required fees and deposits, and completed every step necessary for our scheduled move-in. Our official move-in date was confirmed for today. However, less than 12 hours before the move, we were suddenly informed by email that the apartment was not ready and that the move-in date was now “tentative,” with no confirmed timeline provided. The reason given was that the city inspection had failed due to unresolved pest control issues a problem that should have been addressed by management well before our move-in date. The inspection itself was apparently scheduled only right before move-in, which reflects extremely poor planning and negligence on the management’s part. At no point during the leasing process were we informed that the move-in date was tentative. We signed a lease agreement in good faith and made major life arrangements based on that contract. We terminated our previous lease, packed and moved our belongings, arranged transportation, transferred utilities such as electricity and Wi-Fi, and prepared our family for the move based entirely on the date provided by Whisper Hollow Apartments. Because of management’s failure to properly prepare the apartment, my family is now left without stable housing. What made this experience even worse was the unprofessional and dismissive behavior of the management staff, especially Francesca Castillo. Rather than showing empathy or offering meaningful solutions, we were treated rudely and with complete disregard for the seriousness of the situation. There was no accountability, urgency, or genuine concern shown despite the fact that this issue resulted entirely from management’s failure to fulfill its obligations. Additionally, we were initially informed that our fees and deposit would be refunded. Later, management reversed that statement and informed us that even the approximately $450 in application-related fees would not be returned. Even front desk staff acknowledged that at least part of the amount should reasonably be refunded, but management still refused. This entire experience has caused significant emotional stress, financial hardship, and disruption to our lives. No tenant should ever be informed at the last minute that their leased apartment is unavailable after waiting under contract for two months. Say NOOOO to Whisper Hollow Apartments if you value honesty, professionalism, and peace of mind.
• RW

  RE Woodson

  Apr 23, 2026
  1.0
  Upon moving out they charged us $400 to replace an entire oven/stove unit because of minor damage to a single stove burner. Along with that after thoroughly cleaning the apartment they charged us another $300 in cleaning fees. They were very difficult to work with in trying to get context for these charges. Would not recommend renting with them, unless you plan on never moving out.
• KH

  Keith WOLF Hoskin

  Apr 21, 2026
  5.0
  Whisper Hollow Apartments are great 👍🏾 ☀️ .. Moving into Whisper Hollow was a great decision, the Leasing staff is professional and helpful. My experience has been nothing but excellent, property is clean and other residents are friendly. Whisper Hollow Apartments are amazing 👍🏾☀️🫡
• LL

  Lazaro

  Apr 19, 2026
  5.0
  Excelente soporte y facilidad para ingresar. Excelente súper excelente la aten de Kelsey Preciado. Muy atenta y disponible para solucionar las inquietudes . Excelente
• TD

  Trent Dickerson

  Apr 8, 2026
  1.0
  I had a very frustrating experience applying here. The upfront costs are extremely high (application + admin + additional fees), and most of it is non-refundable even if you’re not approved. I ended up spending hundreds of dollars just to go through the process. The bigger issue was the inconsistency during screening. Requirements kept changing throughout the process — from income documentation expectations to guarantor requirements — which made it very difficult to know what was actually needed to move forward. Communication was also slow and often unclear, which added to the frustration. It felt like I was constantly being asked for additional items after already providing what was requested. I understand that screening is necessary, but the way this process is structured places all of the risk and cost on the applicant, with very little transparency upfront. I would strongly recommend that anyone considering applying get very clear, written confirmation of all requirements before paying any fees.

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