The Den

Reviews

• BC

  Braylin Crose

  Aug 4, 2026
  1.0
  I have lived at the den for the year now and made the mistake of renewing my lease last fall before I knew how terrible the staff was here. Back in January I was trying to get my real ID for travel purposes. To do so, I needed proof of address, such as my lease. I was told that they did not have my lease anymore because they switched companies. This is extremely unprofessional. I had to call and go the office multiple times before my issues got notified to a manager and he was finally able to locate my lease. The employees have no idea what they are doing. Additionally, the renewal process has been extremely frustrating. First, I was told that I was moving out of my current unit and into my new one on the same day, July 31st. Once the date got closer, I called to clarify everything because of how unsure I am of this establishment. My friend going through the same situation also called. We were told two completely different things. I was told that I could stay until the 10th and move into my new one that day. My friend was told that we would have no place to live for 10 days. This caused obvious panic. We had no idea where we were going to put our belongings, especially when I live 4 and a half hours away from home. After calling multiple times, the staff finally figured out the right answer. This causes lots of confusion because my parents are wanting to help me move. How are they supposed to ask off work to drive 4 and a half hours away when the dates keep changing? I lost my final straw today when I came back from being gone all weekend to find MY FRONT DOOR AND BEDROOM DOOR UNLOCKED. From what I know, it was left unlocked all weekend by the cleaners or maintenance staff. Someone could have been hiding out in the other three empty bedrooms, and someone could have stolen all of my belongings, especially my electronics. This is extremely dangerous, especially because l am a 21 year old female living alone. I shouldn’t have to feel unsafe in my own living space because the staff that were not even supposed to be in my room left my whole apartment unlocked for the weekend. I didn't notice anything was missing until I went to wash some of my laundry, and noticed that my Bath and Body Works laundry detergent and dryer sheets were missing, but my regular detergent and laundry beads were still there. This leads me to believe that someone from the cleaning staff stole my laundry detergent because they figured that it was one of my roommates who had already moved out. This type of behavior is absolutely UNACCEPTABLE and makes me fear for my upcoming year living here. I should not have to worry about my things being stolen and my apartment being broken into while I am away. I will not be renewing my lease here again and advise everyone to stay away from The Den.
• HH

  hope

  Jul 5, 2026
  1.0
  they scheduled me for a tour on a day that they were closed. Showed up to nobody there. Called and they had no idea what was going on. Just to find out today that they have now ran out of leases to offer. Thanks for nothing.
• TS

  Tracy Shepherd

  Jul 2, 2026
  2.0
  Overall, this is a decent apartment complex with some great features, but there are also some significant downsides. On the positive side, the maintenance staff is always friendly and professional, and the pool and other amenities are well maintained and enjoyable. However, there are a couple of issues that were very frustrating. The electricity bills were extremely high with no clear explanation, even after asking about them. Also, some maintenance repairs took far too long. We were without a working hot water heater for nearly a month before it was finally fixed, which was very inconvenient. The property has a lot of potential because of the staff and amenities, but management needs to improve communication, address utility concerns, and respond more quickly to major maintenance issues.
• DH

  Diego H.

  Jun 25, 2026
  2.0
  I have lived in a handful of student apartments in Columbia, MO, but The Den is easily one of the worst experiences. First, the good. They have a nice pool (when there is not broken glass on the ground, which did happen once), basketball court and outdoor areas are nice, the kitchen has good appliances, and location is stellar. But to me the bad far outweighs the good. First, if you are unlucky enough to get a ground floor apartment, be prepared for a long leasing term. The floor plans of ground floor aren’t even listed on pamphlets or website, and for good reason. The living room had ONE window on the door. If you didn’t want people walking by to see in (lots of people due to being close to parking lots or walkways), you had to sacrifice all your natural light for common area. The bedrooms were all attached to one long and dark hallway. It’s ridiculous that this layout is not even listed. Second, maintenance frequently comes in without any notice and does not make sure to guarantee safety. Every single time they have come to my apartment they have left the door unlocked (it was locked before they came). They leave bedroom doors unlocked or containers of sealant or random tools lying around, or leave furniture in wrong places. Remember, ground floor. People have to walk by my apartment to get to theirs and you leave the door unlocked? Third, wifi was out for a whole week with no updates on when it would return. Another sign of awful consideration or communication with residents. Fourth, apartment is generally very cramped, claustrophobic, bedrooms and common areas are very small. If you have the option to, live somewhere else. It is cheap but you most certainly get what you pay for. It is an absolute joke. Also, if you have random roommates send your prayers. Bad roommates would make everything worse. A prisoner would live better in a cell than here. Avoid at all costs!
• CC

  cam

  Jun 18, 2026
  4.0
  The good: The rent is agreeable, the staff are responsive and active, the internet is fast, the amenities and relaxation areas are well maintained, there is a shuttle bus during academic on-season that cuts down carbon footprint. The bad that is in staff's control: The breezeways can be quite filthy. There is also a guy with a leaf blower blasting it at 7 AM when I try to sleep in. The bad out of staff's control: There are a handful of residents that rev straight piped cars and motorcycles constantly. There is racing in the parking lots. There are a lot of inconsoderate pot smoking residents and party goers but I suppose that is just the nature of housing students. Overall: Decent place to live. All issues are things that one can just live with.