Rachel provided an excellent viewing experience and the building/apartment presented as quiet, clean, and secure. She highlighted all the pluses of the complex, answered any questions we had, and gave fun ideas of activities to do in the area.
OB
Odell Brown
May 28, 2026
Exceptional Customer Service! Very knowledgeable and polite.
KB
Kathy Santamaria El Bayoumi
Apr 6, 2026
If I could give Oaks Union Depot and Rachelle a million stars, I would! The building is always well maintained, secured, and quiet. Rachelle is very lovely and always willing to help. My family and I never had any issues. Even if things broke in our apartment, we receive quick assistant with no hassles. The coffee bar was always my favorite part of the morning. We unfortunately had to leave for personal reasons related to schooling, but would have loved to continue renting at Oaks Union Depot. The neighbors are awesome and the building parties were a blast. Thank you Rachelle and everyone at Oaks!
ST
Stephanie Taylor
Mar 25, 2026
What a wonderful visit! Listen, looking for a new place to live can be exhausting, but from the moment that I stepped into Oaks Union Rachel made me feel welcomed. Meeting her and touring the apartments was the bright spot in a tiring day. Her professionality and organizational skills showed throughout the visit. Thank you, Rachel for the opportunity to meet you and tour your beautiful building.
CA
Cindy Alexander
Mar 6, 2026
Very comfortable, friendly atmosphere… feeling of home … the manager/tour guide was personable, passionate about the building and surrounding lowertown amenities and charm … answered all questions and followed up … thank you for the service and experience…