Parkside Apartments

Reviews

• GG

  GreenReviewer

  Jun 30, 2026
  1.0
  One star. I wanted to like living here, and maintenance staff were generally good at their jobs, but the management and basic operations were a consistent problem the entire time. Packages: I was told at my tour that packages get forwarded to the main building's Luxer system. In practice, packages were frequently left out in the open instead of secured in the Luxer, and several never made it to the right building at all. Three of my packages were stolen as a result. Parking: When I picked up my keys I was told the spot marked “no parking” next to the building was an unloading zone for residents. It was almost always occupied by the same two cars who treated it as their personal spot, so it was never actually usable. I raised this with management and was told they’d ticket them, and while I was in the office, another resident was there with the exact same complaint, so clearly I wasn’t the only one. Hallways: Residents let their dogs urinate in the hallways and it took a very long time for anyone to clean it up. Roof leak: My roof leaked four separate times, including onto my bedroom furniture. Maintenance did fine work when they came, but the total lack of communication on a recurring issue that was actively damaging my property was frustrating. Move-out and deposit: I returned my keys in person the day I moved out and completed move-out paperwork, including my forwarding address. On my lease end date they contacted me asking when I’d turn in my keys, they had no record that I already had, and had also lost track of the forwarding address I’d provided. I then had to call nearly two months after moving out to ask where my deposit was, which is well past Minnesota’s 21-day return requirement. When I called, they admitted the deposit checks were just sitting in the office, meaning they had my money ready to go and simply weren’t mailing it out unless a resident called to chase it down. I didn’t receive the check until about two months after move-out. Individually these might be minor. Together they paint a picture of disorganized management that doesn’t track its own paperwork or follow the law on deposits. I’d look elsewhere.
• AH

  Allison Horton

  Jun 8, 2026
  1.0
  Went online to book a showing. Showed up and nobody in the office answered the call button. I tried to call the number and only got a voicemail. I left a message and waited for a little bit and called again before leaving still no answer. Nobody returned my call. I called a hour or so later. The woman that answered seemed like I was bothering her. She kept making excuses and said that my appointment didn’t even show up in their system. She said they do showings at different times than the website showed. I told her they should update their hours and their website to reflect when they are available. She didn’t seem to care. I can see why they have a low rating and feel like it’s probably for the best if that’s how they treat people just trying to move there. I’m sure they are worse with tenants.
• CS

  Christopher Scott

  Oct 14, 2023
  1.0
  This place is terrible. My wife’s car was broken into in the parking garage and management did nothing. But not just my wife’s car was broken into it was multiple residences.They also had multiple homeless people living in the storage room in the garage. The trash piles up for weeks attracting hundreds of nats and flies. The apartment walls are thin so you can hear everything. I can go forever talking about all the issues this place and management has.
• SD

  Savannah Davis

  Mar 31, 2023
  5.0
  The manager, Michelle, has been an absolute gem! Always answers the phone, replies to emails quickly and is just very nice + respectful. I’ve absolutely adored living here for 2 years and will miss everything about this place deeply. Matt the maintenance guy is seriously amazing and I can’t say enough good things about living here!!! genuinely the best place I’ve ever rented.
• AS

  andrew sanborn

  Feb 9, 2017
  1.0
  We have lived at this complex for about two years and I would say the first year was wonderful. After we signed the lease for the second year everything went downhill. Last summer someone was murdered not more than 5 feet from our unit door and a bullet went into our apartment. Management did nothing except patch the hole and send a letter saying they were dedicated to safety and security; there was no follow up there after. This fall my road bike was stolen from our "secure" underground garage; aside from me filing a police report there was no help from management, only that their surveillance system was limited to the front doors. Two months following the bicycle theft six cars were broken into, including my girlfriend's, inside the "secure" garage. When she went to borrow an extension cord from the main office for the vacuum to clean up her broken window, the office manage only said "thank you for calling the police." Between these two incidents it would come as no surprise that on various occasions residents have seen non residents try to enter the garage, more notably a neighbor finding a man asleep on her doormat. Yet again management has done nothing to resolve the issue even though they were aware of the situation. All the while finding time to slip documents under resident's doors advising them to use storage space wisely. As mentioned above our first year here was fantastic; after management changed about 14 months in, contacting the office with issues through email or telephone was near impossible; even during office hours. Not to mention the contact information on their "communication documents" was not even their correct office number. The best example I can give is during January my garage door remote stopped working, likely from being made in the 1980s; to park in this garage I would have to leave my car in the alley run around the building to the front door and down to garage to open the door manually. I tried contacting the office numerous times through phone and email to no avail. We had to physically go to the office and our statements were treated with disbelief and after much deliberation we were told a replacement would be ordered immediately and I would have a new remote by that Friday. 3 weeks, a dozen phone calls and a sprained ankle (from the ice) later I got my replacement because they forgot to order it. Never before have I felt such incompetence and the lack of motivation toward helping residents. Oh yeah we were told this afternoon when my girlfriend returned the extension cord they they started looking into hiring a security guard. That would have been a good idea after the murder..... or maybe at least a couple of cameras. ********update 2/25, previous post was at the beginning of February ****** As a quick update, my girlfriends car was broken into just today in the same garage as before. Which isn't that surprising because one of the other residents' garage door opener was stolen during the first breakin. Management was informed of the stolen opener and yet nothing was done..... should i now be angry at the theif, ourselves for living her or the management for not taking action even though they knew of the issue? But we all know how difficult it is for new garage door openers to be ordered or replaced.