Parkside Apartments

Reviews

• GG

  GreenReviewer

  Jun 30, 2026
  1.0
  One star. I wanted to like living here, and maintenance staff were generally good at their jobs, but the management and basic operations were a consistent problem the entire time. Packages: I was told at my tour that packages get forwarded to the main building's Luxer system. In practice, packages were frequently left out in the open instead of secured in the Luxer, and several never made it to the right building at all. Three of my packages were stolen as a result. Parking: When I picked up my keys I was told the spot marked “no parking” next to the building was an unloading zone for residents. It was almost always occupied by the same two cars who treated it as their personal spot, so it was never actually usable. I raised this with management and was told they’d ticket them, and while I was in the office, another resident was there with the exact same complaint, so clearly I wasn’t the only one. Hallways: Residents let their dogs urinate in the hallways and it took a very long time for anyone to clean it up. Roof leak: My roof leaked four separate times, including onto my bedroom furniture. Maintenance did fine work when they came, but the total lack of communication on a recurring issue that was actively damaging my property was frustrating. Move-out and deposit: I returned my keys in person the day I moved out and completed move-out paperwork, including my forwarding address. On my lease end date they contacted me asking when I’d turn in my keys, they had no record that I already had, and had also lost track of the forwarding address I’d provided. I then had to call nearly two months after moving out to ask where my deposit was, which is well past Minnesota’s 21-day return requirement. When I called, they admitted the deposit checks were just sitting in the office, meaning they had my money ready to go and simply weren’t mailing it out unless a resident called to chase it down. I didn’t receive the check until about two months after move-out. Individually these might be minor. Together they paint a picture of disorganized management that doesn’t track its own paperwork or follow the law on deposits. I’d look elsewhere.
• AH

  Allison Horton

  Jun 8, 2026
  1.0
  Went online to book a showing. Showed up and nobody in the office answered the call button. I tried to call the number and only got a voicemail. I left a message and waited for a little bit and called again before leaving still no answer. Nobody returned my call. I called a hour or so later. The woman that answered seemed like I was bothering her. She kept making excuses and said that my appointment didn’t even show up in their system. She said they do showings at different times than the website showed. I told her they should update their hours and their website to reflect when they are available. She didn’t seem to care. I can see why they have a low rating and feel like it’s probably for the best if that’s how they treat people just trying to move there. I’m sure they are worse with tenants.
• A1

  Amanilla 14

  Mar 10, 2026
  1.0
  This was the second time my partner and I tried to tour at Parkside and no one showed up. We called the number provided on the website multiple times with no one answering. We went to both Parkside as well as the leasing office (which is in a separate building on a separate street) and there was no one there to greet or direct us. The confirmation email gave us no directions either. The first time we were willing to believe it was just a fluke, but a second time is just baffling. If just touring the damn building is this hectic, I can only imagine what living under this management is. Genuinely, they should be embarrassed by how negligent they are.
• SD

  Sav Dav

  Mar 19, 2024
  3.0
  I’ve lived here for over 2.5 years. Will be 3 years once I leave. There are many things I love about the Parkside. I like the location. The units having washer/dryer. The trash shoot right outside units, the design, etc. But my main complaints are: the walls are insanely thin. I can hear my neighbors conversations word for word. Someone moved in the other day and they were so loud they knocked a piece of art off my wall….??? Also the elevator frequently goes out for whatever reason. It just went out again a couple days ago leaving a man trapped inside for over an hour. Can you imagine being stuck in an elevator for over an hour? What if he had to be at work? Pick up his kids? And it would be fine if this was a rare thing but it’s not. As someone who lives on the 5th (highest) floor, it’s annoying to have to walk up and down 5 flights of stairs anytime you need to do something! Management does their best (I think..) but things should be better for the prices they charge.
• ZR

  Zaydee Rentas

  Feb 26, 2022
  1.0
  Don't move here. I was woken up this morning by the smoke detector, only to see that it was being set off by a steady stream of water flowing right through it. We had previously submitted a request to get the ceiling looked at, as we had noticed a stain that seemed to be getting darker. A month later, it's blessing us with our own personal rainfall shower...right onto the carpet of our upstairs bedroom. Now, the ceiling looks like it's about to bring someone's washer/dryer unit right into our apartment, and management decided to take the weekend off just like several instances before this :) Update: Still can't get ahold of anyone down in the main office, but they put the thinnest available plastic sheet over the ceiling, and trekked drywall slime all over the apartment that we apparently have to clean up ourselves. I posted pictures for reference! Update 11/21/23 Upon turning in the keys, we were told the staff didn't have time for an exit walk-through. She let us know that it was fine, and she'd get in touch within the week to let us know about our deposit. This was on the 31st of October. After multiple unanswered calls/emails/voicemails, we receive a statement on 11/16 in which they charged us a $500 cleaning fee. Went down to the office in person after being told Michelle would be there, only to be met with yet another excuse as to why she wasn't around. The only "clarity" the "receptionist" was able to provide, was that they charged us $500 because SHE cleaned a lint trap in the dryer, vacuumed an already vacuumed unit due to some residual dog hair, and a slight dent in the carpet left behind by a kennel. Having two dogs, we put down a combined $1000 pet deposit in which they keep $250 each pet, which brings me to the confusing part: What does the $500 non-refundable pet deposit cover? There was no damage done to the unit, no pee/fecal stains, no claw marks. But I'm also not surprised considering the numerous times management has shown their incompetence. Record everything, document everything, and make sure you're present anytime they're in your unit. Once again, I suggest you look elsewhere.