The Communities of River Crossing

Reviews

• TT

  Tim

  Sep 27, 2026
  1.0
  Bad management. Management needs to be replaced. Does not keep anyone informed and never follows through with issues to the residents. And quit lying about promises made and never kept. Worst place to rent and very expensive.
• IS

  It's Syii

  Sep 13, 2026
  1.0
  Office hours clearly mean nothing to them. Supposed to open at 12 on Sunday, and close at 4. Came at the correct time just for the sign to say “Will return at 12:45”. It’s 1:12 and it’s still not open. So if you have packages inside you’re basically just not supposed to get them, unless you have the luxury of Amazon leaving the multiple dozens of packages of the residents right in front of the door stacked on each other like Jenga.
• DE

  Douglas Edstrom

  Sep 6, 2026
  3.0
  Would get 5 stars but my concerns need to be addressed
• EB

  Ellie Bechtel

  Aug 26, 2026
  5.0
  The leasing agent Andre was phenomenal. Professional - and communicated well on all of the questions I asked.
• NY

  new youth

  May 14, 2026
  1.0
  I have honestly never experienced a more disgusting, negligent, and poorly managed apartment building in my life. Living here has been an absolute nightmare from start to finish, and the management company and maintenance staff should be embarrassed by the condition they allow this property to remain in. The maintenance team is unbelievably lazy and incompetent. Requests either get ignored completely or handled in the most careless way possible. Instead of actually solving problems, they do the bare minimum, make excuses, and act annoyed that tenants expect basic living conditions. The level of disrespect toward residents is unreal. What pushed things completely over the edge was when maintenance brought in a cabinet that was infested with cockroaches. After introducing pests into the apartment, management then tried to blame us and claim the issue had supposedly existed for “10 years.” Rather than taking responsibility for something THEY caused, they immediately jumped to lying and shifting blame onto tenants. It’s honestly disgusting behavior and shows exactly what kind of people run this building. The property itself feels filthy, neglected, and unsafe. Dogs constantly use the hallways as bathrooms, and management does nothing about it. There are homeless people sleeping in stairwells and wandering through the building because the so-called “controlled access” security is a complete joke. Doors are left unsecured, people get in without issue, and tenants are left to deal with the consequences. The parking garage that residents pay extra for is another disaster. Cars are broken into, windows get smashed, and management acts like it’s just something tenants should accept. Packages are stolen regularly as well, and again, nobody in the office seems to care enough to address it in any meaningful way. The most frustrating part of all of this is the attitude from staff and management. They avoid accountability at all costs, dismiss legitimate concerns, and treat residents like inconveniences instead of paying tenants. Every interaction feels like you’re dealing with people who genuinely do not care about the condition of the building or the safety of the people living there. This place is overpriced, poorly maintained, unsanitary, and completely mismanaged. If you value cleanliness, honesty, security, or basic professionalism, stay far away from this building. There are plenty of apartments in the city that actually respect their tenants — this is not one of them.