Equinox Apartments

Reviews

• TH

  Tryg Hanson

  Jun 24, 2026
  1.0
  Incredibly slow in getting maintenance out to people’s apartments for issues. I currently have a work order that has sat unanswered for almost 3 months now. Originally rented here largely because of the outdoor pool (which is why I assumed rent was expensive here) but the pool has been under maintenance the entire spring/summer thus far. Very thin walls where you can practically hear your neighbors entire conversations. The water has shut off in my building no less than 3 times in the last month, and when it gets turned back on, the water is brown and has to be ran for like 30 minutes before it goes back to normal. This has left me with dirt stuck to the bathtub that I had to heavily clean to remove it. Additionally, when I moved in, there were some missing covers for my units heaters that I was told would be installed within a week, they have not been installed and I have yet to hear back regarding this. This place should legitimately be at least partially refunding rent to its tenants as the leasing company has not held up their end of the bargain even slightly.
• RH

  Ryan Hanson

  Jun 8, 2026
  1.0
  Mice in the buildings, slow to respond to maintenance, quick to raise rents...
• DA

  Dallas Anderson

  May 13, 2026
  1.0
  I lived here for 10 months, I had to escrow my rent to get them to take any action over the needed repairs and ended up being able to end my lease. The tub was sticky and tacky to the touch. We could not clean it at all. We had endless maintenance troubles in building 2520, my apartment had 4 separate pinhole leaks in the radiators over the course of the winter, which caused moldy carpet and leaks large enough to be dripping in the apartment below. They only replace the bare minimum pipe but don't replace the other sections which will continue to fail. The water for the building was shut off for repairs on a regular basis. I saw the carpet repair and water damage restoration maintenance truck there at least once a week the entire winter. There were also undisclosed cockroaches which was a direct violation of the pest addendum. Don't let them tell you otherwise, they know there are cockroaches there. They have a pest guy come every single Wednesday and treat. If none of that scared you away, there's always trash everywhere and not enough dumpsters, the laundry is always broken and leaking all over the floor. The hot water was out for almost a week in December. Nobody should have to live like this, this building should be condemned. Artisan management does not reply to any calls at all, the main office people are okay but because artisan management does not respond so there's only so much they can do. All the main office people that worked there when we moved in quit. Save yourself a headache and do not rent here, avoid artisan management at all costs. Artisan management will probably reply to this with some generic message saying to call them, but they don't answer the phone.
• SR

  Sandra Reina

  May 4, 2026
  1.0
  Under no circumstances do I recommend this place. I had a terrible experience, along with my three minor children, due to poor conditions in my apartment—located at 2520, Apt. 203. I moved in in December 2025 but ended up moving out due to the abysmal conditions; we faced daily water shut-offs, and I soon discovered a water leak in the ceiling, which took them 30 days to repair—causing damage to my belongings. I decided it would be best to request an early termination of my lease, as dealing with the management was a constant struggle; aside from being rude and ill-mannered, they consistently failed to answer calls, text messages, or emails. I formally ended my tenancy in March 2026, at which time I returned the apartment in excellent condition. They formally agreed to refund my security deposit, yet to this day, I have received no response from them—despite Minnesota statutes stating that landlords have 21 days to return a tenant's deposit. I have tried calling them, but they do not answer, nor do they respond to messages or emails. I hope this message reaches the appropriate authorities so they may intervene in this matter and put an end to these people making a mockery of others. Do not fall for the games played by Equinox; it was a truly terrible experience.
• CF

  Carlos Flores

  Mar 4, 2026
  1.0
  Hola no recomiendo este lugar por ningún motivo estuve por 4 meses aproximadamente mis pagos puntuales pero muy mal atención por los manager instalaciones en malas condiciones muchas fugas de agua y sobre todo quedaron en regresarme mi depósito de seguridad en 30días posterior ami salida y al día de hoy no tengo mi dinero de regreso cuando el apartamento lo entregue en perfectas condiciones les llamo no contestan les mando correo tampoco contestan mensajes de texto no contestan la ley de Minesota indica que tienen 21 días posteriores ala salida para regresar el dinero y aún así se ríen de las personas espero este mensaje llegue alas autoridades correspondientes para que no sigan lucrando con la gente Vivi en el apartamento 2520 apt 203 tengan cuidado con esta administración son muy groseros y no atienden las necesidades de la gente solo están enfocados en sus intereses saludos mi salida fue por cuestiones de mantenimiento fatal así que ojo gente no caiga en este lugar