As a pampered resident of Emerald Pointe, you will enjoy a dishwasher, disposal, air conditioning, heated underground parking, and free use of our beautiful community rooms! Additionally, you will find most of our apartment homes offer wood burning fireplaces, spacious kitchens, and ample closet space. Our friendly, on site staff prides themselves on living the Lang Nelson mission statement: “Our mission is to go above and beyond our customer’s expectations. We are dedicated to providing quality living environments that enhance our residents’ lives physically, socially and spiritually.” Through our unparalleled “Umbrella of Services”, we invite you to take advantage of the many social events and personal services offered.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.