ReNew at Neill Lake

Reviews

• MC

  Morgan C

  May 6, 2026
  1.0
  Scheduled an appointment to tour online a few days in advance and confirmed via the text messages I was sent that I was going to be there. Showed up and current residents had to show me how to get to the leasing office because it was in such an odd location. It appears that the leasing office is just an apartment that they gutted for that purpose. The elevator ride up was smelly and dirty (garbage on the ground and unknown dried substances on the elevator walls. I got to the leasing office to find that nobody was there and it was locked. Waited a few minutes thinking maybe they were just running a couple minutes behind with another tour. I texted their number letting them know I was there thinking maybe it would forward to their work cell phone and that they probably wouldn’t answer a call. After being told via that phone number to wait a few more minutes I am told to reschedule. I was informed by another employee that she had “stepped out for a cup of coffee.” I find it incredibly disrespectful of my time that the leasing agent decided that an appointment time was as good as any to go get a cup of coffee. At least have the decency to cancel my appointment ahead of time if you’re not going to be there. I then got a call back from “Marissa” trying to tell me that our appointment was scheduled for noon, although I have multiple text messages and emails confirming for 10:50 AM. Embarrassing that a working professional can’t either communicate that they won’t be able to make the appointment or just simply show up on time.
• MH

  Mallichi Hall

  Feb 28, 2026
  5.0
  very respectable and communication is great
• SU

  Sara Nizam Uddin

  Dec 5, 2025
  5.0
  Really amazing place, most beautiful homes ever ❤️🎂 I love you all 💕🌹 wishing you a very merry Christmas and a Happy New Year 🌹❤️🥰
• ZL

  Zaisa Lustica

  Dec 2, 2025
  5.0
  It was quick and commendable
• EM

  Evan Myllenbeck

  Jan 9, 2024
  5.0
  My family and I really enjoyed our time here. The location is super convenient and we loved the swimming pool and beach area to hang out with the family! Caleb is an amazing manager than has always communicated quickly with us whenever we needed help. Also appreciated all the help Jermey was when we needed maintenance done in our unit. Thank you Renew Team!

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