Vacation Home Rental AgencyProperty Management Company
Founded in 2014, TNPM is a multi-award winning short-term rental management agency made up of Northern Michigan’s, and some of the worlds leading short-term rental experts.
Since day one, we've remained true to our core values of exceptional service, building strong relationships with clients, providing memorable experiences for guests, and constant, never-ending improvement. At TNPM, we help clients maximize the return on their property and investment. Maximizing occupancy and yield using a world-class technology stack, world-class expertise and a genuine, passionate care for creating a world-class guest experience has helped provide us years of growing success and deeper purpose.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.