Maintenance guy sucks had plenty of problems first day of move in talked to property manager she said she was gone put in the information for him to come Monday it’s Friday I haven’t got one update and it’s a smell in my bathroom tub drain and hallways stank as well hope you guys get it together and take the property more serious
CS
Carl Salazar
Jun 12, 2026
I need to update my review to reflect the opinion of me living here for at least 3 months. I can still say that what is said about maintenance and people saying they take too long is not true at all. It's people saying that who don't understand the process of how many work orders this place receives daily and having only 4 maintenance people I believe. But I have had two things broken since I've moved in and it is not a unexpected amount of time depending on what is broken. Obviously your not going to get a light bulb changed out the same day when someone needs a new fridge or they lose their food. I mean priority calls people. But my experience has been pleasant and everything has been taken care of in a timely manner. This is not speculation but facts. Also it is quite and I never get woken up by any loud cars or vehicles or anything like that and I sleep until around 11am because of working second shift. Also remember there is two apartment complexes at this location with townhomes in the back. But there are different apartments at the same location so people are probably getting two different places confused as well so you can't really trust most reviews. My review is for maple grove as I posted on maple grove. I don't live in Maple Creek that is located in the front part of the same property and are smaller and older apartments. So also take that into consideration. Maple Grove is more updated and nicer and more expensive. So take that into consideration as well. So I know what I'm talking about and listen too this truthful review for maple grove apartments. We have washer and dryers in our apartment which means I have my own laundry room inside my apartment. So it's actually a small 3 bedroom. It added an extra 100 square feet so I'm at 1,000 square feet for a two bedroom. The setups are normal setups but nicer color carpet. Not the che I was going to ap brown but a lighter carpet.
SP
Shannon Prano
May 13, 2026
We moved here in 2022 and were so incredibly happy with this place, there’s probably a review from me stating as much. Price was good, everyone was friendly and maintenance was fast. There is even a 24 hour maintenance guarantee. Maple Grove offered free heat/water/trash, while Maple Grove Creek offered a dishwasher and in unit laundry. A year in, we learn that our utilities were no longer covered AND RENT WOULD GO UP $50. Fine, well, bull, but still a nice place. Plus, when we were choosing between Grove and Creek I specifically asked about how heat and water billing works because I didn’t want a place thst divided a combined bill between several units, and was assured even in Creek that isn’t done, it’s awful that it happens. Guess how our utilities are billed? Now in 2026 our rent is $200 more than when we moved in and we pay utilities. But we don’t have any of those amenities that Creek gets for the same price. And maintenance? While they are very friendly, they show up when they show up. Including for inspections when they tell us a day they’ll be there and when makeup days are, none of it matters. The office manager won’t even be honest about their guarantee telling me it’s emergency only when the flyer on their site says specifically routine only. So while a few years ago I was recommending this place, I can’t say the same now.
HB
Hailee Blackburn
May 6, 2026
I moved into Maple grove on May 2nd. The girl who did the tour with me did not tell me there was only one washer and dryer for the whole building and the washer and dryer are covered in dirt and dust and you also have to take cash out and put it on the laundry card kiosk thing every single time you need to do laundry. She did not say the oven is basic as hell and doesn’t even have a timer, there’s no microwave or dishwasher either. She said Maple Creek is the one that has in-unit laundry (she did not say anything like this during the tour or our emails) or I would’ve most definitely went there instead. The doorknobs are loose. The main window screen is coming off and there is no bottom lock on any of the doors including the entrance. Maintenance takes forever!!! I had to pay $1900 to the guarantors program that doesn’t get refunded on top of a month of rent and security deposit to move in. If she would’ve been more transparent and communicated better with me I would’ve never moved here. Take your money somewhere better.
I love the landscape and unique look to the complex, there is so much potential for this place but unfortunately the "property manager" or Beztak just does not care enough to have their property be cherished.
The amount of unkept branches from storms and litter everywhere is just sad. The electrical peds being wide open just to admire? For almost 2 whole years?
An email blast was sent out about being responsible for dog waste, but the main issue is that they don't have a regular schedule to check the bins and empty them and they get overfilled, the bags haven't been restocked in God knows how long. Most pet owners are going to carry bags and pickup after their dog it's common courteousy - but if you have a structured system where stuff is emptied and replaced when it is "offered" normally people will follow through. If people see litter and other disposals lying around they are gonna naturally start to not care because no one else does and there will be no impact made.
So please as someone who wants to see this place be lifted and feel comfortable. Establish a system for maintenance on the grounds?
Have someone be able to tend to the dumpster area after trash removal day, the trucks drop so much stuff and glass just gets broken and this is not safe. Especially when I have seen children play in the dumper area (this is on the parents mostly, but it's a two way street).
Also provide a better way for us to come and go? We have to avoid going through trenches because of the pot holes.
Stop advertising a "state of the Arc" gym. It's an elliptical machine and a treadmill in a small room behind the leasing office. It's not special.
There is also another review that was posted recently about leaking sewage in the basement, I want to make notice that this is likely in every unit? The washing room is just pitiful, smells, and the storage unit areas are just full of trash and have heavy amounts of water damage.
The only thing that is relatively professional and makes this place feel comforting is the tenants being friendly and helpful, the leasing agents are genuine and attentive.
The maintenance manager was great but they terminated him for who knows why.
The property manager will likely leave a comment on this and ask to be "emailed directly about the conerns" but this is just a copy and paste message that gets attached to every review? Where is the commitment to seeing the concerns for the people who live here?