Lakeside Terraces

Reviews

• QJ

  QMSN MILAZZO J

  5 days ago
  5.0
  Melinda and Stacey, helped with signing a lease in such a smooth process!!! Thank you. Very appt to be here.
• CL

  Carlton Lyles

  6 days ago
  3.0
  My wife and I are retired seniors but still very active and on the go. We have resided at Lakeside Terraces for 10 years and are very pleased with the "maintenance and care" of the complex. The office and maintenance staff have always been courteous and quick to respond and resolve any issues we may have had, and in our ten years of residency, there have been few. Interior and exterior upgrades have been made as an ongoing effort by management to provide comfort to its tenants. Our time here has been peaceful and enjoyable. Its location in Sterling Heights provides for convenient access to shopping, Healthcare and entertainment. The community is diverse and friendly. If required, law enforcement is responsive but the safety and security of the complex has never been an issue for us. We would recommend anyone searching for a well maintained place to call home, to consider "Lakeside Terraces Apts" in Sterling Heights, Michigan. L.C.L.
• JJ

  Joe

  Aug 18, 2026
  5.0
  My recent maintenance requests here were quickly resolved.
• KT

  Kelly Thomas

  Jul 25, 2026
  5.0
  I love it here no problem great staff super clean place
• JT

  Jaime Te-Ana

  Jul 6, 2026
  3.0
  Appointment was set but unfortunately I was running behind due to the distance and traffic. I attempted to phone the leasing office but got the AI Bot which wasn't helpful because it didn’t have my appointment in the system. I emailed the agent who set the appointment as I was en route told me I needed to reschedule. The location is 40min for my home and I was less than 15min away which meant I was also 15min. I decided to go anyway since the gas was already spent to get out here only to see the cleaning lady in the building and the door was locked after 9am. A gentleman pulled up after me and someone came and unlocked the door for him. I believe in customer service and good communication. The rep who set the appointment did good on both but fell short of follow-through. If a potential client is running late state that appointments don't have grace periods. Because the email stated if anything changed let us know and I did just that but I was met with automatic replies and a rescheduled appointment that I canceled 😞 it seems like a beautiful community that I would've enjoyed but on first impression of customer service I'll have to pass for now.