Midtown Lansing Apartments

Reviews

• SY

  saif yamin

  Aug 10, 2026
  1.0
  Unfortunately, our experience at Midtown Apartments has been extremely disappointing. We have been living here for only about a month, and we are already seriously considering moving out before our lease is over because of the conditions we have been dealing with. The second-floor hallway has a very strong and unpleasant rotten smell. The ventilation does not appear to be working properly, and the carpet seems to be holding the odor. At times, the smell is so bad that it is genuinely difficult to breathe while walking through the hallway. I have asthma, which makes this especially concerning and uncomfortable. The fitness room on the second floor also has an AC problem, making it extremely difficult to use the facility, especially during warm weather. We have contacted the office three times about these issues. Each time, we were told that maintenance had looked into it and that everything was fine and that there was no smell. Unfortunately, that does not reflect our experience at all. The smell is very noticeable, and simply telling residents that maintenance “doesn’t smell anything” does not resolve the problem. What makes this even more frustrating is that this is our home, and we should be able to feel comfortable inviting friends, family, and colleagues over. Instead, we are embarrassed by the smell in the hallway. We are professionals and doctors, and we expected a much better living environment for the amount we are paying. We understand that maintenance issues can happen, but what is unacceptable is repeatedly reporting a serious problem and feeling like our concerns are being dismissed rather than properly investigated and resolved. And add to that homeless people are sleeping in the garage and around the entrance, and one was obtunded last night which is suspicious for drug activity. At this point, we are seriously considering moving out after only one month. I would strongly encourage prospective residents to visit the second-floor hallway themselves and pay attention to the smell and ventilation before signing a lease. Very disappointing experience, especially for a property that should be providing a clean, comfortable, and properly maintained living environment.
• MJ

  Mark Jostes

  May 20, 2026
  1.0
  I only wish there was an option to leave negative stars. Midtown Apartments has been, without question, one of the worst rental experiences imaginable. From day one, the lack of communication and professionalism was evident. We couldn’t even get basic information about how to access our apartment or obtain our keys on move-in day. After getting nowhere with Midtown, another Gillespie-owned property finally directed us where to go. When we arrived, nobody even seemed aware we were scheduled to move in. Eventually, someone named Isaiah Bailey stepped in to help us get access and told us to email him if we needed anything further. Unfortunately, that was the last meaningful response we ever received. That experience set the tone for everything that followed. Over the past 10 months, we’ve dealt with repeated appliance issues, garbage overflowing from dumpsters, questionable safety concerns including drug activity and individuals sleeping in the parking garage, and an almost complete inability to get anyone to respond to emails or phone calls. The pattern is clear: they are incredibly efficient when it comes to charging tenants fees, but completely absent when it comes to providing support, maintenance, or customer service. To make matters worse, we provided more than 60 days notice that we would not be renewing our lease, only to be told that wasn’t sufficient because Midtown requires 120 days notice. As a result, they are attempting to charge us over $1,200 in “reletting fees.” It’s honestly absurd. Once again, the focus appears to be on extracting every dollar possible from tenants rather than operating with fairness, professionalism, or basic decency. If Midtown genuinely believes they are entitled to a reletting fee under these circumstances, I look forward to addressing it in court. What’s most frustrating is that none of this is new. Read the reviews from the past two years and you’ll see the exact same complaints repeated over and over again: poor communication, ignored maintenance requests, lack of accountability, and management that hides behind generic responses promising to “look into it.” Yet nothing ever changes. I’m sure the response to this review will be another polished, AI-generated apology claiming this “isn’t the experience they strive to provide.” The reality is that this has clearly been the standard experience for many tenants for years. Shame on Gillespie for allowing properties to operate this way. It’s especially disappointing knowing that so many MSU students and faculty rely on housing options like this and are treated as captive tenants rather than valued residents. Updated after Midtown's response - You say to contact management when a problem occurs or theres an unsafe environment around the property, but that is the problem. There's nobody to contact because nobody answers the phone or responds to an email. You just don't get it!
• KK

  Katelynn

  Mar 21, 2026
  5.0
  Lived here for 3 years during my time at MSU. Loved being close to campus and near the shopping/food of Frandor.
• AL

  Avid food lover

  Jun 18, 2023
  1.0
  I've lived at Midtown Lansing Apartments for 2 years as a student of MSU and I will definitely not be returning nor will I ever recommend. Dealing with unprofessional staff that don't return calls or reply to emails. Leaving you with no answers to any of your concerns. I don't recommend, save your self the headache!