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Victoria Pointe Apartments

4.4
(23 reviews)

Business Details

243 Depuy Ave, Jackson, MI
49203, United States
(517) 879-0274
https://www.victoriapointe.com

About

Apartment Building

Location

Victoria Pointe Apartments
243 Depuy Ave, Jackson, MI
49203, United States

Hours

Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
SaturdayClosed
SundayClosed

Reviews

4.4
23 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
2
1 star
2
  • BP
    Bailey Parr
    2 days ago
    1.0
    The maintenance here is just awful. They are most certainly not on top of things. Our A/C has been out for a month and it’s currently 80 degrees in our apartment. Just a few months prior to our A/C breaking our wash machine broke and it took them almost 3 weeks to come and fix that. Rent it way too high here to deal with such forgetful/incompetent staff.
  • KC
    Kavaughn Clay
    May 4, 2026
    5.0
    Amazing staff, went here for a tour and had the most amazing experience. Maureen was SO very HELPFUL!!😁 highly recommended!
  • LH
    Lakisha H
    Feb 8, 2026
    2.0
    I've been here since 2019. Base rent started at 955 and now I'm paying almost 1600 a month. The water isn't drinkable and I've been buying bottled water for years. It is often is light brown colored and rusts things like the toilet. The appliances are out dated for the price they charge for rent. I noticed many repairs that have been glued back together that I thought I broke but after closer inspection I could see old glue. You don't get annual carpet cleanings or anything to justify the rent increases. The pool and fitness center that they advertise is not on this property. It is at one of their sister properties called Gallery Place way out by the prison. When I first moved in I had to supply my own faucet for the kitchen and in order for maintenance to install it, I had to agree to leave it when I moved out. The original faucet was so low that I couldn't even rinse out a pot in the sink. It's like they bought the cheapest fixtures possible without actually thinking of functionality and especially for a place that advertises itself a premium community to live in you would think that nicer fixtures would be standard. I also had to replace the shower head because it was like something you'd see in a cheap motel. I would say that the ONLY pro to living here is how quiet it is. Besides the quiet, they are overcharging for this place. Oh, and in my unit, the vent in the main bedroom doesn't work so in the summer I have to use a fan and in the winter I have to use a space heater. I've tried to get them to fix it for well over a year now but no luck. I'm just going to move when my lease ends. There's no way these mediocre apartments should cost this much!!!
  • CB
    Courtney Baugh
    Dec 22, 2025
    5.0
    Great maintenance tech. Billy —prompt, professional, and efficient. The issue was fixed quickly and done right
  • MG
    Madera Garcia
    Dec 22, 2025
    5.0
    Lonny gets the job done.

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