Location.com logo
Brand Certified

Leo and Alpine

3.8
(20 reviews)

Business Details

754 Leonard St NW, Grand Rapids, MI
49504, United States
(616) 259-5615
https://www.leoandalpine.com

About

Apartment Building

Location

Leo and Alpine
754 Leonard St NW, Grand Rapids, MI
49504, United States

Hours

Monday9:00 AM - 4:00 PM
Tuesday9:00 AM - 4:00 PM
Wednesday9:00 AM - 4:00 PM
Thursday9:00 AM - 4:00 PM
Friday9:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.8
20 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 star
5
  • TW
    Tonya Williams
    Apr 21, 2026
    1.0
    I normally don't do reviews, but this needs to be told. I moved in Leonard East Apartments 2/13/26, not knowing the history. I completed at move in checklist and returned it within one week of moving in. After numerous requests for repairs to be completed and receiving notices about the up keep of the community and keeping it clean. I addressed the notices and their upkeep of the property as well as the repairs on the move in checklist not being completed. I finally received a date for when repair would be completed April 13, 2026, 2 months, but not worked on until the next day, April 14, 2026, still leaving unfinished painting and what seems to be tape covering holes in the dining room wall. On Saturday, April 18. 2026, 2 roaches was found in the unit. I sent pics and requested for an exterminator to come before my furniture is to be delivered this week. I have heard nothing from the maintenance nor leasing agents, but the reply of "roaches", like this was new news to them. PLEASE READ YOUR REVIEWS!!! THIS IS NOT A PLACE TO CALL HOME...
  • BE
    BTB Eli
    Dec 5, 2025
    5.0
    Very Affordable Lowkey Neighborhood Leasing office Staff are very Quick to respond and are also very helpful
  • DJ
    Durand Johnson
    Dec 5, 2025
    5.0
    The manager Sarah is great and always makes sure things get done. The maintenance team is always friendly and helpful! Love this place and the staff. Nice building and apartments
  • JJ
    Juan
    Jul 8, 2025
    5.0
    PM and maintenance are great and very responsive to needs and repairs
  • SW
    Sarah Wines
    Feb 23, 2021
    1.0
    This place is an absolute nightmare to live at—and I don’t say that lightly. When I first moved in, people were taking my parking spot that I pay extra for, and management changed the rules so that they can only call the towing service and you can’t. During office hours, management rarely answers their phone and throughout the night, “emergency maintenance” doesn’t answer their phone either. Essentially, towing can never get called and you can’t park in the spot you pay for. People’s packages have been taken many times because you need a key card to access the building and management is never here, so delivery drivers leave the packages outside—which end up getting stolen. They said they were installing security cameras in May of 2020 but have yet to do so. There is only one camera facing the elevator in the lobby. The management is never in the office so it’s extremely hard to get in contact with them. I usually have to call their other complex, Diamond Place, but sometimes they don’t answer their phone either. The insulation in this building is horrible. You hear everything from people walking in the hallways, to people talking outside, to the nonstop cars beeping, and not to mention countless fights that have occurred outside of this building. There are people around the area that linger outside and even inside the building. They sleep in the stairwells or just sit by the elevator door. If you are sensitive to the smell of smoke, don’t live here. People are smoking inside their apartments and leave their cigarette butts and ashes all in the stairwell. The most management has done is put up a paper sign that says, “no smoking.” People aren’t going to listen to a piece of paper that they just rip of the wall. Last but not least, I had someone try and break into my apartment at 5:56 a.m. on Tuesday, February 23rd. It was a woman with many sets of keys, trying to fit them all into my lock. She did have one that worked, but I held the lock, so she was not able to turn it. The police told me to try and terminate my lease, which would be the best-case scenario for me. After calling Diamond Place about 10 times within an hour after opening, they FINALLY answered and took down my information. They said they could change my lock and look at the security camera, but that’s about it. I asked about terminating my lease because I am a college woman living alone and cannot have my safety compromised. They kept downplaying the severity of the situation and told me it was a freak accident. How is someone having access to the office downstairs with the keys in a lockbox a freak accident? The intruder obviously knew exactly what she was doing. Management said I could terminate my lease by paying four months of rent even though there are only two months left of my lease? It makes absolutely no sense. They obviously only care about their money instead of the safety of their tenants. DO NOT LIVE HERE! IT IS NOT SAFE! UPDATE: They in fact DID SEE a person who fit the description on the camera while speaking to my father, but now seem to say "no one fits the description." Seems like a cover-up to me. Phoenix is not being truthful about this information. She also keeps accusing me that I made a key. Why are you telling me that I made a key? It makes no sense that I "made a key," gave it to a stranger to try and break into my apartment to scare the hell out of me. The woman tried using keys on other apartments too. My dad did try making a copy of the key and couldn't because it is coded. I don't appreciate how they are flipping the situation on me and blaming me for key I didn't make. I never said key of rings, I said a lot of rings- she is putting words in my mouth. I talked to a few residents who seem to know who that person is based on the description. People still smoke and linger in the building. No staff checks at night- I sure don't see anyone. Very inhumane staff, only care about money. They won't even tell the other residents about the incident. Look out for yourself and don't waste any time here.

Brand Certified Facts from Leo and Alpine

This information is certified by Leo and Alpine and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others