At Kensington Preserve Apartments, residents can enjoy a quiet, high-quality living experience at a great value. Located conveniently in northwest Grand Rapids, the community hosts 300 apartments that are just a short drive from both downtown and the beautiful Lake Michigan shoreline — granting special access to all West Michigan has to offer, as well as a sense of relaxation to come home to.
But beauty isn’t just found outside of Kensington Preserve; it can also be found inside the community. With various floor plan options, modern finishes and amenities, and picturesque views of natural surroundings, the apartments offer everything you need for a comfortable, fulfilling living experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.