The Rocks

Reviews

• AV

  Alexa Vo

  1 day ago
  1.0
  Whoever vacuumed my room over the summer clearly vacuumed everywhere except under the bed. You can tell they did not move any furniture around while cleaning. When I moved in and rearranged my room, I found piles and piles of the previous resident’s old contact lenses on the carpet. ABSOLUTELY DISGUSTING. My feet were also completely black before my roommate mopped because of how dirty the floors were. It is clear that the cleanliness of these apartments was not a priority when preparing them for new tenants. In addition, our AC has not been fixed since we moved in mid-August. I have genuinely tried to be patient, but at this point, the situation has become unacceptable. We did not have AC when it was 90 degrees outside, and we live on the third floor, where the heat rises. My roommates and I did not even want to sleep in our rooms at night because of how hot they became. Management also does not provide us with updates about the AC unless we reach out first. They eventually gave us a portable AC unit to help in the meantime, but it has been anything but helpful. It leaks water all over the floor, and my roommates have to spend every morning using the towels we have to clean up the water. It is essentially pointless to use and has created an additional problem rather than solving the original one. Because of this portable AC unit, OUR ELECTRICITY BILL HAS SKYROCKETED. We were told utilities would be approximately $60, but now my roommates and I are being charged $133 each. Despite the ongoing AC issue and the additional electricity costs caused by the portable unit, management has made no apparent effort to compensate us or provide any meaningful solution. There has also been a serious lack of communication from management. No one informed us that the property manager who had been helping us with our AC issue was no longer working here. We only found out after asking for him ourselves. The new manager has also not made an effort to come out of the office and speak with us directly about the situation. Unfortunately, we have also overheard management discussing us negatively with other leasing office staff while we were in the office. That is extremely unprofessional and made an already frustrating situation even worse. Overall, THIS APARTMENT COMPLEX HAD BEEN DIRTY, SECRETIVE, UNHELPFUL, AND EXTREMELY FRUSTRATING TO DEAL WITH! The lack of cleanliness, ongoing AC problems, increased utility costs, and poor communication have made living here a very unpleasant experience. I would choose to live with DTN Management again before considering renewing my lease here.
• LN

  Lillian Natushko

  Sep 29, 2026
  1.0
  We have only been living at the rocks for a short time, but it has been a nightmare the entire time we have been here. Upon move-in our air-conditioning unit did not work and it has now been six weeks of living here and it still does not work. We have talked to the property manager, the district manager, the district maintenance manager and corporate, and not a single person has been helpful. we have gone into the leasing office at least twice a week for the past six weeks, and the property manager keeps offering the explanation that there’s nothing he can do and that he’s working on it. However, the communication between the leasing office and us is incredibly poor and it feels like the property manager does not care at all about our situation. In August, we were living in 95° heat with nothing but a small portable air conditioner that barely cooled down the living room. In addition, we have been told we were receiving compensation several times and have yet to receive anything. Now that it is later in the fall, there are stink bugs covering the entire property, flying inside of our hallways and covering our vehicles outside. Would not suggest living here and definitely did not re-sign a lease.
• AH

  Adam Hooper

  Aug 27, 2026
  5.0
  Great place to live, with a great community.
• EC

  Ella Coles

  Aug 18, 2026
  1.0
  The Rocks switched management last year and declined in service ever since. They’re quite unreasonable and uncommunicative. It seems like they take advantage of the young people living there and don’t treat their residents like adults. It feels like an extension of student housing. Would not recommend living here since the new management took over.
• AH

  abby hayward

  Aug 15, 2026
  5.0
  Move in day was the smoothest and most efficient experience! Thanks to Ayub, Maggie, and Reece! And huge shout out to the maintenance guy who fixed three problems in our apartment within one hour of moving in. Such an amazing place!