JB
Jeannette Barnhart
Aug 7, 2026
My central air stopped working, so I put a work order in like 1030 at night, and I flagged it nonemergent. The staff came the next day around 1pm and had it fixed within a half hr! I am so impressed with the responsiveness of maintenance. The man who fixed it was very pleasant and professional also. Very happy with my experience.
SS
Sabah Sobhan
Jul 2, 2026
I have been a tenant at Uptown for the past two years and have consistently experienced extremely poor maintenance services from the complex. Whenever any maintenance is required, we are told it will be handled within 2-3 business days, but even after two weeks, nothing gets fixed—regardless of whether it’s the dishwasher, dryer, washer, or other issues. There are only 2-3 maintenance staff for hundreds of apartments in the Uptown complex, which is clearly insufficient. Despite repeated calls, maintenance requests remain unresolved even after two weeks.
RS
Robert Sweikowsky
Jun 24, 2026
We have lived here since 2022. The maintenance team is outstanding, I wish we could get our toilet improved to handicapped
DJ
Dwight Johnson
Jun 24, 2026
I’ve lived here for 15 years and I may stay another 15! It’s amazing. Location!! People, quality, property manager right now is amazing! He cares about the tenants and often personally helps them himself when something arises. Amazing pool! Fun activities thruout the year. Maintenance is extremely good! Overall it’s been an A+ experience.
AL
Alecia Lewis
May 21, 2026
Just ok. They opted to spend the money on the counter tops and appliances and not on things like properly working electric and plumbing. Lights would constantly stop working. I had a whole loop of outlets that I couldn't plug anything more than a nightlight into without it blowing the whole thing. It's very much the "we made it look nice so we could charge you more money" set up.
They also had a history of yelling at residents for suspected smoking on property while their maintenance staff were smoking directly below my open bedroom window on a fairly regular basis. Management was notified and they did nothing.
They’ve also switched to a screening service for new residents that is notoriously difficult to work with and I won’t apply for any property that use that 3rd party any more. Findigs is the name of the 3rd party.