Experience the Total Home difference with our team in Bay City, MI! We are a big company with a small-town feel. We’re not just a faceless website address, we’re a local lender with a brick-and-mortar building and live employees. As our client, you can come in anytime to talk to us about your home loan options or mortgage refinancing. We can help educate you about your options to get you ready for homeownership and even explore down payment assistance options that may be available to you. Whether you’re wondering if mortgage refinancing could save you money or trying to find a great loan option for your new home, the professional team can help. We offer Conventional, FHA, VA, USDA, and down payment assistance programs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.