The Gramax

Reviews

• NT

  Nigel Thornton

  Sep 2, 2026
  5.0
  Andrew is the goat
• LL

  LORD

  Sep 2, 2026
  1.0
  Transparency and Honest review: Unacceptable safety priorities, hostile surveillance, and predatory junk fees I really wanted to give this building a chance because the layout is cute and having an in-unit washer and dryer is convenient. However, living here has revealed an administration with completely backward priorities, non-existent resident respect, and relentless hidden fees. Predatory Pricing & Mandatory Junk Fees * $135/Month for Parking: For anyone making the state minimum wage ($15/hr), that is 9 full hours of work every single month just for a place to leave the car they need to get to work. * ~almost $40 Monthly Rent "Processing Fee": Another 2.5+ hours of labor gone every month just to process the thousand in rent they already demand. * Between parking and payment fees alone, tenants work nearly 12 hours a month—an entire shift and a half—just to cover non-negotiable building fees before a single cent goes toward base rent. Misplaced Security: Harassment Over Real Safety * Ignored Security Threats: As a 23-year-old woman living alone, my front door handle has been jiggled/checked by strangers four separate times while I was inside (twice with guests over). Door checking in the hallways is a severe safety hazard that building staff does nothing about. * Aggressive, Hostile Monitoring: Instead of addressing prowlers, management watches cameras to police paying adults. If you sit outside the building minding your own business, you will literally get yelled at over a loudspeaker like a child. Being surveilled and barked at through a megaphone for quietly existing outside is degrading and absurd. Building Conditions & Upkeep * Hallway Environment: The 10th floor constantly smells like wet dog and dog food. The halls are stiflingly hot, and there is a persistent gnat issue. it smells absolutely horrible in the hallways. * Plumbing Hazard: The shower water has no usable middle setting—it is either freezing cold or dangerously scalding because the fixture is old and impossible to balance. * Broken Amenities: The ice maker in the refrigerator does not work. Strict Rules & Missing stolen Belongings Disorderly rude neighbors and disorderly children * Personal expression outside your door is banned, and a sentimental plant given to me after a friend's husband passed away was taken/confiscated right outside my doorway. * The neighbors apparently think that it’s OK to ride their scooters in the hallway Their children think it’s OK to ride their scooters in the hallway And hit people almost hit people But for some reason, the artwork outside of my door is more dangerous than an electric scooter being rolled in the Small hallways in corners of the elevator Between having your door checked by prowlers, being yelled at through loudspeakers, and losing 12 hours of wages every month to junk fees and parking, the "cute" apartment is not worth it for any new people trying to move here look elsewhere because this place acts way too bougie for a place where people sell drugs and there’s cops over here every few weeks if not every week and where people look like they up to no good.
• DD

  Demetrius

  Aug 24, 2026
  4.0
  Everything might not have been exact when I first moved in, but Shana made sure everything got to where it needed to be. She was very responsive and she made sure to follow up after every request to make sure it was finished. She is very appreciated.
• JJ

  Jasmine Johnson

  Aug 24, 2026
  5.0
  I would like to say that Shana is a Godsend. Working with both Shana and Andrew has been such an informative, and smooth experience that you will not receive elsewhere. They are knowledgeable, helpful, professional, understanding and great at what they do and the service they provide. Thank you!
• SP

  Somealea Phoung

  Jul 21, 2026
  4.0
  I just moved out of Gramax, and I honestly had a great experience living there. The staff were always friendly and helpful, and I can't thank Andrew, the Assistant Manager, enough for all of his support. He was incredibly helpful throughout my stay and always went above and beyond whenever I needed assistance. The facilities were always clean and well maintained, making it a comfortable place to live. I highly recommend Gramax to anyone looking for a place to stay in Silver Spring. It was a wonderful experience, and I truly appreciate everything the team did during my time there.

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