The Fields of Rockville

Reviews

• KP

  Kaley Paniwozik

  May 6, 2026
  5.0
  5 stars for the new maintenance team. John and Steven. Much needed! Thank you for stepping into a neglected building and taking care of my new home.
• DF

  Desirae Fleming

  May 3, 2026
  4.0
  I had a truly frightening experience last night, and I feel compelled to share it along with my deep appreciation for our property manager, Saudia Rivers. I was out of town and suddenly realized, through my Ring camera, that I had accidentally left a candle burning in my apartment. I immediately panicked, knowing I was too far away to handle it and that no one I knew had a spare key. Fearing the worst, I called the emergency maintenance number around 1:00 AM. To my surprise and relief, Saudia Rivers called me back right away. Even though maintenance staff were unavailable, she reassured me and said she would personally come to help. Within about 20 minutes, she arrived at my apartment, safely took care of the candle, and thoroughly checked to make sure everything was okay—at 1:30 in the morning. I cannot express how GRATEFUL I am. That level of care, urgency, and dedication is rare. Saudia consistently goes above and beyond for residents. Since she became property manager, she has truly turned things around for the better. Anytime I’ve had an issue, she takes ownership and makes sure it’s addressed often even outside of normal working hours. She is hardworking, professional, responsive, and genuinely cares about the well-being of residents. I’ve lived in this community for 10 years and have had four different property managers NONE have come close to Saudia’s level of commitment and customer service. That said, there are still areas where the property as a whole needs improvement. Security is a concern, and adding cameras would help monitor and prevent potential threats or incidents. Additionally, the property could benefit from more consistent cleaning and better porter services to maintain the grounds. My current unit, which I’ve lived in for 6 years (after 4 years in another unit here), is outdated and in need of upgrades, especially my kitchen. When I moved in was suppose to upgraded but it was lie now I have to deal with fire hazards because of the grease destroying my kitchen cabinets and walls and no exhaust system. While Saudia does her best to advocate for these improvements, it’s frustrating that higher management has not approved needed updates especially as a loyal, long-term resident. Overall, I am incredibly thankful for Saudia Rivers. She quite literally helped protect my home and gave me peace of mind during a very stressful situation. She is a huge asset to this property, and I truly hope upper management recognizes her value. Thank you again Saudia! you made a lasting difference.
• FZ

  Franck Zelaya

  Apr 21, 2026
  1.0
  Es desagradable nunca reparan y no prestan atención a la comunidad
• EM

  Eugene Martin

  Apr 11, 2026
  5.0
  Recently, I moved into the Fields of Rockville, and my experience has been very positive. Ms. Rivers consistently goes above and beyond in her efforts to support residents and ensure everyone has a comfortable, well-maintained place to live. She communicates clearly, is transparent in her decisions, and is always willing to help when needed. Her dedication truly makes a difference in the community.
• AG

  Anne Gagne

  Feb 3, 2026
  1.0
  Unfortunately we had a terrible experience with Keyla and Tyler at FoR. Two young women received a welcome letter via email in mid-Jan, stating their move in date, how to hook up utilities, etc. The women were concerned when they were told that the lease wouldn't be signed until move-in day, so they asked about it. Then, without FoR being clear about it, it seemed that the welcome letter had been sent too early. The women didn't actually have an approved move-in date! The women had already told their current landlords they were moving and rented a truck. FoR wouldn't get on a phone call to discuss and would reply once a day with "a colleague will reach out", but they never called. Finally, the application got approved, but FoR apparently didn't have the time to clean the apartment or change the carpets. The women moved into a dirty apartment. FoR should have warned the women the apartment was dirty or FoR should have gotten housekeeping after hours and had the place cleaned. FoR was non-responsive about when the carpets would be replaced. FoR was so unfriendly and unhelpful during problems THEY created. Can you imagine moving into a dirty apartment? How awful and FoR could have warned these women and they didn't. They knowingly let people move into a dirty apartment. If they had simply communicated better, it would have been a better experience. Problems happen, but it matters how you handle those problems and Fields of Rockville failed these women.

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