Mode at Owings Mills

Reviews

• LL

  Lisa Lockley

  Oct 7, 2026
  1.0
  Where do I begin? This place has changed Management so many times to count. Nobody wants to work....office staff. Management.. Poor. I put in maintenance request and they will mark it complete and nothings been done 5o, I have to submit another request. Light bulbs? I've put in several request for bulb in area, that has been out close to a year now, and the response I get is it's on order...Management does not try to make any accommodations for any request, big or small Cameras....false protection. THEY DON'T WORK. Whv? I1 ould've been nice to have them working especially due to car damage on the property so I can give to lawyer This place could be great with the right MANAGEMENT They don't deserve a star but I had to put something to be able to submit review.
• MA

  mohamed awad

  Sep 30, 2026
  1.0
  Very poor management and communication. I would not recommend this place to anyone. I am not a resident, but I visited the office three times to view an apartment. Unfortunately, the staff were rude and unhelpful. It felt like they just wanted to get rid of me rather than assist me. After reading the other reviews, I understood that my experience was not unique.
• 88

  888moment

  Sep 23, 2026
  1.0
  The pool has been left like this since Labor Day. It’s beginning to smell and attract animals at night. Not sure what I’m paying amenity fees for when this is how the pool is left and half of the gym equipment doesn’t work. There have also been 3 different community managers in one year. They always say give us time and then they’re gone and replaced by someone else saying just give us time we just started. Seems like a pattern with this management company. I wonder if that’s the strategy to keep multiple properties in disrepair without accountability. The other comments are exaggerating this place is mismanaged, the apartments are turned over with problems that don’t get fixed, evicted belongings are left in piles around the property, and the trash chute is always backed up. Plus the ac does not work well and your BGE bill will be the highest you’ve ever seen. I’m sure this review will be met with an unnamed person asking to reach out to the management company but I can assure you I have done this about all the above complaints. Still nothing hence the review.
• KA

  Keira Andrews

  Sep 15, 2026
  1.0
  Extremely frustrating experience with maintenance and communication I have lived here for some time and unfortunately, my experience with maintenance and communication has been extremely frustrating. I pay $1,700/month for a one-bedroom, one-bathroom apartment, and I would expect basic necessities like heat and air conditioning to be reliable and maintenance issues to be addressed in a timely manner. During the winter, my heat stopped working and had to be replaced. It took approximately two weeks to resolve the issue with minimal communication. Then, during the summer, my AC stopped working. From my initial maintenance request, it took over a month for the issue to be resolved. After approximately two weeks without AC, I was finally provided with a portable AC unit. Now, toward the end of summer, my AC has stopped working again. It again took over a month. They only had one maintenance tech available for the whole community. The biggest issue throughout all of this has been the lack of communication. I have contacted the leasing office numerous times to follow up and ask for the repairs to be expedited, but I have repeatedly had to chase down updates myself. I work 12-hour shifts, so I am not always home when maintenance or contractors may be there. There have been times when I have had no idea whether anyone actually entered my apartment, inspected the issue, or what the next step was. Additionally, the gate on my side of the community is constantly broken. One of the benefits of living in a gated community is the security and convenience that the gate is supposed to provide. I have tried to be patient and work with the leasing office, but my concerns are never taken seriously. If you’re considering renting here, I would strongly recommend asking about the maintenance response time, communication practices, and whether the community amenities actually function consistently before signing a lease.
• AA

  Amere Anderson

  Sep 11, 2026
  1.0
  Management is an absolute joke and trying to get anything fixed isn’t possible. The AC as others have stated is always broken and never working during heat waves. RUN AWAY as far as you can from this disgusting company. They also have an “Emergency” Maintenance hotline, that has the exact same capabilities I do. All they can do is place a ticket, they can’t do anything past that. Absolute joke of an establishment.