The Beacon at Waugh Chapel

Reviews

• BB

  Bryant Boykin

  Jun 17, 2026
  1.0
  On June 15, 2026, at approximately 5:00 p.m., while working from home, I heard an unusual noise coming from my bathroom and discovered water pouring from the ceiling through the air conditioning vent and around the fire sprinkler head. Water was entering my apartment at a significant rate and quickly began affecting my living space. I immediately attempted to minimize the damage by mopping up water and then went to the apartment above mine to notify the tenant, but no one was home. I called the emergency maintenance line three times before receiving a return call. A maintenance technician arrived, removed standing water with a wet vacuum, and placed two industrial fans in the apartment to aid drying. After inspecting the upstairs unit, the technician informed me that the tenant was not home and that he had entered using a master key. He observed a substantial amount of water on the bathroom floor and inside the bathtub, which appeared to be the source of the leak. Both the technician and I documented the damage with photographs and videos. The following morning, June 16, 2026, the head of maintenance inspected the damage and added a third drying fan. I requested a dehumidifier to help prevent mold growth but was informed that none were available. Later that morning, I met with Sierra Benedetto to discuss the incident and its impact on my living conditions. I explained that this was the second water-related incident originating from the upstairs apartment within two weeks. During the previous incident, water leaked from the upstairs unit onto my personal belongings stored on my patio. Due to the repeated incidents, Ms. Benedetto agreed to transfer me to another apartment within the community; however, I was informed that moving expenses would not be covered. I also expressed concerns regarding mold growth, contaminated carpeting, and the overall condition of the apartment. I was informed that the carpet would not be replaced despite being exposed to water originating from another resident's apartment. Because the source of the water was outside my control, there is no way to determine what contaminants may have been present. As a remote employee, I also explained that the flooding and drying process were interfering with my ability to work from home. I requested temporary relocation while the apartment was being dried and evaluated, but was informed that no units were available. I was also advised that hotel expenses would not be reimbursed. As of approximately 8:00 p.m. on June 16, 2026, I had not received any updates regarding remediation efforts, mold prevention measures, carpet replacement, or repairs. Due to the extent of the damage and uncertainty regarding future remediation, I filed a claim with my renters insurance provider. I remain concerned about potential mold growth, property damage, disruption to my work, and the overall habitability of the apartment following this second water intrusion incident in less than two weeks.
• AR

  Andrea Reed

  Nov 7, 2025
  5.0
  My experience with Beacon has been nothing short of lovely. The staff is hilarious, easy to talk to, and never intrusive. I really enjoy the little community events they host—my baby girl and I love attending them! They’re fun and welcoming for all ages. Maintenance is fast, efficient, and reliable—no complaints at all! And to top it all off, you just can’t beat the location. I mean, come on—you’re steps away from Target, Petco, and Wegmans. Lordy, you’ll never want to leave The Beacon at Waugh Chapel!
• JV

  Jennifer Villanueva

  Aug 22, 2024
  5.0
  Wonderful place! The staff are friendly, hardworking, and helpful. Additionally, the lobby as well as the pool are well-maintained and clean. Highly recommend!
• PA

  Patrick Allen

  Jul 31, 2024
  5.0
  Exceptional amenities and an incredibly friendly staff make this apartment complex stand out. Situated in a prime location brimming with activities and attractions, it's the perfect place to call home. Highly recommend to anyone on the hunt for a new apartment!