The Reserve at Ballenger Creek Apartment Homes is situated in a great location in the Ballenger Creek area of Frederick, Maryland. The community offers one, two and three bedroom apartment homes with stunning interior features, like hardwood-style flooring, granite countertops, and USB charging stations. Residents enjoy great community amenities like a swimming pool, fitness center and dog park. The community is ideally located within walking distance to popular shops and restaurants, and just a short drive to downtown Frederick.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.