This profile is uncertified and using publicly sourced data
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Business Details
About
Property Management Company
FirstService Residential is a trusted leader in Ellicott City property management, providing expert services for HOAs, condominium associations, and community associations throughout Central Maryland. With decades of experience, our local team delivers tailored solutions including financial reporting, maintenance coordination, property inspections, compliance support, and vendor management.
Our innovative approach is powered by HODA®, FirstService Residential’s AI-powered Homeowner Digital Assistant, which provides instant, 24/7 support, streamlines service requests, and enhances communication to elevate the resident experience. With proactive management and advanced technology, we help keep Ellicott City communities running smoothly.
Location
FirstService Residential Ellicott City
6021 University Blvd #550, Ellicott City, MD
21043, United States
Hours
Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.