Elms Falls Run

Reviews

• KB

  Kira Bacon

  Sep 25, 2026
  1.0
  Roaches, mold, things constantly breaking, Idiots speeding around the corners of the parking lot (that doesn’t have enough spaces for everyone), Unavailable and lazy management, Understaffed maintenance team. old buildings that have been poorly maintained because they don’t have nearly enough people which is why everything they do is almost always a patch job. Sad excuses for amenities ( dinky pool, tiny gym), people letting their little kids walk dogs that get loose and into fights, and, you’ll probably be paying 1800- 2000 a month for this nonsense. For Howard county this was one of the most expensive and yet worst places I’ve lived. The best thing this place has ever done is change the neighborhood sign from “luxury apartments” to “apartment living” because luxurious it was not.
• KT

  Katrice Thomas

  Sep 24, 2026
  5.0
  I lived here in bliss for the past 13 months. Close to everything, a hidden treasure. Regretting moving
• BM

  Bridgette Mady

  Sep 14, 2026
  5.0
  I initially left a not-so-great review after only living here for a couple of weeks, so I wanted to come back and post a new one after a few months of actually being settled in. The first couple of weeks were definitely challenging. There were quite a few maintenance issues, and I was frustrated at first. But looking back, I also understand that things can come up when moving into a new place, and the staff really did their best to address everything. They are genuinely some of the nicest people, and it’s obvious they care about their jobs and the residents here. All of my issues were eventually taken care of, and now that I’m settled, I honestly couldn’t be happier with my apartment. I feel safe and secure here, which is really important to me as a single young woman. My neighbors are friendly, I can reach out to the leasing office when I have questions, and I feel confident that they’ll take care of me if something comes up. There are SO many apartment communities in Howard County, and I know you can find similar amenities at other places. But after actually living at The Elms, I can genuinely say I can’t imagine living anywhere else. For me, it’s the people and the management that really make the difference. So, I’m glad I gave it some time and gave The Elms another chance because I’m really happy here. Highly recommend!!
• QN

  Quyen Nguyen

  Aug 6, 2026
  5.0
  ⭐⭐⭐⭐⭐ I chose Elms at Falls Run because of its good location for my son’s school, and I was immediately impressed by how clean, peaceful, and well-maintained the community is. At first, I was hoping to lease a two-bedroom apartment, but unfortunately it was not available for me. That’s when I met Betsie, and I’m so glad I did. She was incredibly kind, patient, and professional throughout the entire process. She took the time to understand my needs, answered all of my questions, and helped me find the best option for my family. She truly made the leasing experience smooth and stress-free. After moving in, I continued to be impressed by the outstanding customer service. I noticed a few minor issues in the apartment, Betsie and the maintenance team responded very quickly. Mark, the maintenance engineer, was thoughtful, courteous, and highly skilled. He fixed everything promptly and made sure the repairs were completed properly. His professionalism and attention to detail were greatly appreciated. The only concern I experienced was that my apartment had a water leak on the day I moved in, and several areas were wet. Because of this unexpected issue, I couldn’t fully settle in for several days after moving in. However, I truly appreciate how quickly the team responded and took action to resolve the problem. Their prompt support and professionalism made a difficult situation much easier to handle. Overall, my experience at Elms at Falls Run has been excellent. The community is clean, the staff genuinely care about the residents, and both Betsie and Mark went above and beyond to provide exceptional service. I highly recommend this community to anyone looking for a wonderful place to call home.
• AA

  April

  May 4, 2026
  1.0
  Terrible all around moved from one bedroom very updated to a two bedroom no walk through toilets sit basically on floor have disabled person who can not get up off of it place is outdated needs so much work can’t open dishwasher oven blocks it big hole in wall behind stove dryer did not work microwave does not work screens missing every room rust on fridge among so much more so dissatisfied no communication with office i REGRET this so much!!!!