The Metropolitan Downtown Columbia

Reviews

• MG

  Matthew Gurrister

  Jan 19, 2026
  5.0
  I had an incredible experience living in this apartment building. Of all the apartments I have lived in, this was by far the best one. The apartments had modern and quality construction. Whenever I needed to submit a maintenance request, which was rare, the maintenance team was extremely fast and professional with the repairs. I thoroughly enjoyed the amenities including the covered parking garage, pool, relaxing lounge area, recreation room and probably the largest gym I have ever seen for an apartment complex. The lounge itself felt like walking into a luxury hotel; large indoor fireplace with an open kitchen and another outdoor fireplace with couches and nice large chairs to relax. I appreciated how the friendly staff organized numerous community events that included plenty of food, drinks, and entertainment. They also seemed to have constant projects going on to improve the building such as new carpets, new paint, and new furniture for the lounge. The location of the Metropolitan also added positively to the experience. There are numerous restaurants and other entertainment within a short walk of the building. Overall this was an amazing place to live and I would happily choose this location if I am ever back in the area.
• RS

  Ryan Schweighofer

  Jan 9, 2026
  2.0
  Quality has torpedoed in the last 2 years. I have lived at the Met for about 4 years now. Most of my experience has been great. Staff, amenities, customer service, neighbors, etc. However something in the last 2 years has been slowly killing this building. I hate to pin the blame on the staff since every individual interaction I have had has been great. But I don't know who else to blame. We have unimaginably bad customer service. I'd say 70% of the emails I send to the leasing office do not get responded to. It's gotten to the point where I have made a habit of just copy and pasting my email after about a week of no response. A continuation of the customer service issue is the horrible maintenance of the amenities. Our only bench in the gym being broken for over a year. I have emailed about it probably a dozen times or more. I was then told we would get a replacement in Q4 of 2025. Somehow it not only has not been fixed, or replaced, but now it is 2026 and they removed it entirely! Which is frankly a much worse state than we were in before! Like come on guys, this is maybe a $150 fix, at this point I wish I just bought a bench my self. There's numerous other issues too, pet waste in the elevators and halls just left unattended, but at least I could chalk that up to rude neighbors, since the cleaning folks are great and deal with it promptly. The lack of reusable cups for our buildings coffee machine (then blaming it on the environment, again come on people). I could go on and on. It's sad because I love this building, but my experiences have made it to where I tell others to stay away and will likely be moving once I get the chance.
• RO

  Rawlings Oguta

  Jan 5, 2026
  1.0
  My application was denied but I haven’t received my security deposit since October, I called them today they want me to wait for another 45 days. 3 weeks ago I talked to there manager and she told me she will send it overnight, this crazy. I just want my money back. When I called they told me the check was sent to previous address, I asked them what previous address bcoz I only have one address that I gave them the same day I was denied for the apartment
• TY

  Taha Youssef

  Aug 10, 2017
  5.0
  So far so good! The apartment is very nice, lots of space for a 2 bedroom. The staff has been great so far. I took my tour with Anthony and worked with Ace on the leasing process. They were both awesome. I am not very patient when it comes to apartment issues so I have bugged the office staff a few times via email, but I have found the best way to communicate with them is in person. (Remember, they are busy with other tenants as well as the new property going up next door). They have handled all my needs since I have moved in, even prior to move in. (Fixing up damage, maintenance requests - even though I am annoying). They are all great people. (Remember, they are busy with other tenants as well as the new property going up next door). I haven't had any issues with noise from other tenants. Everyone I have met so far has been cordial and open to small talk. Amenities (grills, pool, gym, mail system, game room, lobby) are great as well and being so close to the mall has been awesome. Wegmans is just down the road as well, about a 10 minute drive. The parking garage is nice, but just take care and go slow. Many people fly through the garage and the corners are tight.