TENm.flats

Reviews

• DL

  Dee Lamb

  Feb 11, 2026
  1.0
  I have lived here a little less than a year on the tenM side. Let me first start by saying I love how my apt looks, and the area it’s in. Everything looks new and renovated. However, the quality of living here is becoming non existent. Since I have moved here the fire alarms literally have went off more times than fingers than I have. This is starting to be a monthly thing. Sometimes weekly. It is currently 2am and the fire alarms have been going off since 12 am back to back. Fire dept has came out over 6 times tonight alone they leave, and it goes off again ! My wife is 7 months pregnant and we have 2 small children. My toddler can’t sleep even though it’s past his bed time. My pregnant wife can’t rest and this is 100% unacceptable! I get fire alarms go off to help us but every time literally nothing is wrong! It’s a malfunction with the pipes! Ppl have complained on this for months on the reviews and were told they will work with the vendors to figure out. Nothing has changed it has not been prioritized. We pay way too much money every month to go through this it’s too cold to keep going outside especially with a toddler, baby, and pregnant woman! You would think they would give a discount on rent for the amount of times this has happened. They never accommodate us for all their inconveniences. Even worse when the alarm Is not going off on ten m, it goes off across the street at the M flats! Stop making excuses get your vendors on the phone and to the building and solve this problem!!!!!!!!!!!!!!!!! Stop saying you’re working on it. You expect your rent due on time right? Well we expect to get what we pay for. The alarms go off so much ppl are just starting to stay inside! It’s like the boy who cried wolf. One day someone won’t believe it’s an emergency when it will be. Never once have I seen a fire or real gas issue. FIX THE PIPE ISSUE! I work from home, and the alarm has gone off during calls, and important meetings! We live on the 5th floor and pay to be gated. Gate was broken for months! Again wife pregnant and going 4th to 5th floor not shoveled. Ice and snow! Systems have been down since the 6th. App for key not working, online portal not working, etc. They really should do something nice for their residents because this is crazy. If you work from home, have younger kids, are pregnant, or like piece of mind this ISNT THE PLACE FOR YOU! This is GHETTO!
• RR

  Regedice

  Jun 14, 2025
  5.0
  Jose was amazing! Helped us with everything and more.
• JJ

  JennyVi

  Nov 25, 2024
  5.0
  For me have been an amazing experience living here, where everything is accessible. From 1st day I moved, my life got a new change. The staff is very professional and also so kind, the first floor have all the amenities I need. Is a dream made reality living here. Sarah and Ayana helped me since the beginning, they're extremely professional and so kind. Ask for them, you should come and see how wonderful is living here. Also around is beside the Columbia Mall, groceries store, theater, Cheesecake Factory, bank, huge parking lot, public transportation, Cold Stone Ice cream, Asian restaurants, organic grocery store, library, and much more. Come and visit us, you should give you the opportunity to live here!!! You won't regret it!!! - Jenny Viera-
• JZ

  Jeremy Zheng

  Oct 27, 2023
  5.0
  Living here has been great so far. Zara is the friendliest and most helpful leasing agent I've ever met. She made finding my ideal apartment a breeze. She's always happy to answer my questions and goes above and beyond to make sure her tenants are happy.
• RP

  Rebekah Paradis

  May 31, 2023
  1.0
  I would recommend living in Columbia, but not at Ten.m Flats. The units are nice and modern, and the building/amenities are well-maintained. The location is great being walking distance to so many places and geographically between Baltimore/D.C. However, you can get those things at almost any apartment in Columbia, especially with the new ones in the Merriweather District. After living at the m.Flats for one year, I was very happy when my lease was up mainly due to the leasing staff. Even though it is impossible to even get in touch with them, in almost every interaction with the leasing staff, they were either unprofessional, rude, or both. "Miscommunication" was a common theme and even the most simple tasks were seemingly impossible (such as: creating a lease prior to move-in day, answering emails, etc.). The things that I liked about the building/location were not enough to outweigh the constant terrible interactions and caused me not to renew my lease.

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